How Secure is

Extremely Secure!

Graphic indicating Security at My Jewelry Repair is the largest jewelry and watch repair company in the United States

For over 20 years we have serviced repairs for most of the nation’s leading jewelry stores, watch manufacturers, and jewelry department stores. We service over 5,000 locations, and perform over 500,000 repairs annually.

Our secured facilities not only have state of the art equipment for jewelry and watch repair, but they also have state of the art security systems and the tightest security in the industry.

Our security measures include the fact that our facilities are not open to the public and our jewelers, watchmakers, and support team members are background checked and follow strict security procedures including a metal free dress code, monitored in-and-out privileges supported by metal detectors, and armed guards. We have standard operating procedures with security measures for all aspects of our processes.

More Cameras Than a Casino

Image showing one security camera at MyJewelryRepair

Image showcasing many security cameras at My Jewelry Repair facilities

When we first receive your package, it is followed closely on camera from the UPS, FedEx, or USPS truck until it is opened under HD Cameras (our facilities have more cameras than a casino, literally) and HD photos are taken of your item. Our photos are so detailed we can actually plot inclusions in a stone. We also assign a barcode to each repair during the receiving process, and it is scanned each time it moves within the facility. We know the location of your item at all times.

You can rest assured that your sentimental jewelry and watches are secure in our hands. is the most trusted repair company in the industry.

For more information about our services, please visit:

If you would like to begin placing a repair order for your timepiece, please click below:

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