Pricing
Investment starting at $39
Repair Time
3-5 Business Days After Approval
Metal
Gold, Silver, Platinum, & More
Specialty
Cuban Chain, Clasp, Soldering, & More
Professional Necklace Repair Services
Trust your precious necklaces to our Master Jewelers for precision, trace-free repair of gold, platinum, and heirloom pieces. Our secure, fully insured mail-in process makes it easy to get a professional evaluation and a perfect restoration from the comfort of home.
Necklace Repair Pricing & Expert Services
Pearl
Restringing
Starting at $5 Per Inch
Jewelry
Engraving
Starting at $34
Gemstone
Replacement
Variable Stone Pricing
TRUSTED JEWELRY & WATCH REPAIR SINCE 2016
What Our Customers Say About Our Necklace Services
Learn more about our necklace repair experience where you don’t pay until you approve!
The Craftsmanship Behind Our Expert Necklace Repair
Certifications & Associations
Our in-house Master Jewelers are certified and members of multiple associations, ensuring your necklace is handled with the highest industry standards. We specialize in seamless restoration, using advanced metallurgical techniques to repair your necklace without leaving any visible trace of intervention.
Our gemologists are certified by
We are proud members of the
Secure Nationwide Mail-In Necklace Repair
How Our Process Works
With our state-of-the-art facilities, our Master Jewelers provide specialized precision that traditional shops often lack. Every necklace is handled in a secure environment, fully insured, and returned to your door with a professional, factory-new finish.
1 – Place a Request
2 – Send Your Item In
3 – Receive a Quote
4 – We Restore Your Item
5 – Receive Your Restored Item
Precision Engineering for Every Necklace Type
Repair Your Necklace to Its Pristine Condition
Every necklace repair requires a deep understanding of metallurgy and structural integrity. Our Master Jewelers don’t just repair the damage; we preserve the history and craftsmanship of your piece, ensuring that even complex designs like hollow chains and gemstone pendants maintain their strength and beauty.
Laser Welding
Technology
Our jewelry facility combines the elite skill of our Master Jewelers with state-of-the-art laser welding technology to perform the most advanced necklace and chain repairs. We utilize cutting-edge equipment and refined metallurgical processes, selecting the exact microscopic weld setting required for your piece’s specific metal alloy—whether Gold, Platinum, Silver, or Palladium.
Laser welding is particularly essential for necklace repair because it delivers a concentrated, pin-point beam of light that creates clean, ultra-strong joints without spreading heat to surrounding areas. This allows our Master Jewelers to repair micro-delicate links (such as hollow ropes, box chains, and wheat chains) or weld broken bail and jump rings directly adjacent to heat-sensitive gemstones on a pendant—completely eliminating the dark spots, discoloration, or stiff joints left behind by traditional torch soldering.
Complications in
Jewelry Chain Repair
Chain repair is typically a simple service, but there are a few cases where it can be more difficult or even impossible. Here are 4 types of issues a chain may exhibit hindering the repair process for your precious necklace or bracelet: The chain is hollow, the chain’s design can’t be fixed, the metal is strange, or the chain is plated.
If your chain happens to involve one of these criteria, we would still like to take a firsthand look to gain a better understanding of the situation and what the potential options are for restoring your chain.
To learn more about these challenges, visit our “Ultimate Metalworking Guide.”
Our Professional Stone
Sourcing Team
Whether you have lost a brilliant white diamond from a heavy pendant or need to perfectly match a rare sapphire in a vintage locket, our dedicated team of specialists is here to properly source the exact gemstone you need. We understand that the stones in your necklaces are unique and require specific attention to match the color, clarity, and cut of the original design.
Our Professional Stone Sourcing team ensures that every missing gem—from the prominent center stone of a halo pendant to the tiny, unnoticed accent diamonds along a station necklace—is replaced with a stone of the exact caliber required for your piece.
If you require a different kind of repair or service for your gemstone, feel free to Contact Us.
Integrated Setting Lab
for Maximum Security
Our Custom Setting Lab is meticulously designed for the unique challenges of necklace and pendant restoration. Because pendants and tennis necklaces endure constant movement and friction against clothing, their delicate gemstone settings can easily loosen over time. This requires a specialized level of dedication and detail to repair correctly.
To ensure your stones remain perfectly secure, our pristine labs boast state-of-the-art jeweler benches, the finest tools, and high-tech microscopes. Whether our Master Craftsmen are rebuilding the worn prongs on a heavy diamond pendant or meticulously tightening the individual settings of a gemstone collar, our environment is fully equipped to restore your piece to the exact manufacturing standards our premier partners expect.
Our Necklace Repair Services
Necklace repair can range from subtle adjustments, like chain soldering and clasp replacements, to intricate link reconstructions or even complete pearl restringing. Whatever the need, our Master Jewelers provide the highest level of craftsmanship for every restoration.
Comprehensive Breakdown List of Necklace Repair Services
Examples of Necklace Types Our Master Jewelers Can Repair
- Everyday Classics: Gold chains, silver chains, and classic pendants.
- Statement & Specialty: Tennis necklaces and bolo styles.
- Distinctive Chain Styles: Cuban links and contemporary metal chains.
- Antique & Heirloom: Pearl strands, gemstone necklaces, and delicate estate pieces.
The Mechanics of Chain Repair: Precision Laser Welding for Delicate Metals
Unlike standard ring resizing or heavy band repairs, fixing a broken necklace requires micro-level precision to preserve the natural drape, movement, and flexibility of the piece. Traditional torch soldering floods delicate joints with heat, often leaving stiff, discolored spots or melting adjacent links. Our Master Jewelers utilize state-of-the-art laser welding technology to deliver pinpoint heat directly to the break—fusing metal at the molecular level without affecting surrounding areas.
Every chain style presents a unique structural challenge. Delicate box chains and wheat chains require microscopic alignment to prevent rigid solder points, while hollow gold and silver ropes demand specialized heat settings to fix broken links without causing the thin surrounding walls to collapse. From reconstructing worn jump rings and bails on heavy pendants to repairing intricate Figaro, Cuban, or herringbone links, our team restores structural integrity while maintaining a completely seamless, trace-free finish.
Examples of Our Expert Necklace Repairs
By the Craftsmen of My Jewelry Repair
Secure Nationwide Necklace Repair
Delivered to Your Door
Experience the convenience of professional, mail-in necklace restoration without ever leaving home. At My Jewelry Repair, our Master Jewelers provide comprehensive diagnostics and precision restoration in our world-class facilities. Enjoy peace of mind with our flexible, fully protected mailing process, which includes free standard shipping* and a variety of insured plans to safeguard your valuables.
* Please note: Partnered Stores/Manufacturers may set their own shipping and insurance requirements.
Have Necklace Repair Questions?
Professional necklace repair costs vary based on the service type, the metal (e.g., Gold, Platinum, Silver), and the complexity of the chain. Our transparent pricing starts at $39 for a professional Clean & Polish. Precision Chain Soldering using laser welding starts at $44, while expert Pearl Restringing on silk starts at $5 per inch.
Jewelry Repair
Pricing chart for costs associated with various jewelry repair services. Pricing may vary for certain brands, luxury and/or vintage watches. Discover more about our: Jewelry Repair Services »| Service | Starting Price |
|---|---|
| Stone Tightening | $34 |
| Pearl Restringing (Per Inch) | $5 |
| Rebuild / Replace Prong | $24 |
| Stone Setting | $49 |
| Solder 2-3 Rings Together | $74 |
| Prong Re-tipping (Up to 12 Prongs) | $49 |
| Solder / Fix break in Ring or Chain | $44 |
| Earring Post or Back Repair / Replace | $49 |
| Earring Post / Back Conversion | $124 |
| Gemstone Replacement | Estimate |
Expert Restoration from the Comfort of Home
Our secure mail-in process is designed for absolute convenience and peace of mind. Simply select your required necklace repair services online, print your prepaid shipping label, and drop your item at a local carrier. Once received at our secure facility, our Master Jewelers evaluate your chain or pendant and provide a guaranteed quote. We never perform hidden repairs—you are always in control before we restore your jewelry to a factory-new finish.
For a detailed step-by-step guide, visit our How it Works page.
Secure, Fully Insured Nationwide Jewelry Repair
Absolutely. Security is our top priority. Every shipment is fully insured, tracked, and processed under 24/7 video surveillance within our state-of-the-art laboratories. We provide the exact same secure chain of custody that premier global watch and jewelry brands trust for their own high-value repairs.
From delicate chain soldering to expert pearl restringing, your heirlooms are in safe hands.
Expert Service Delivered to Your Doorstep
While a local repair shop may seem convenient, they often lack the specialized laser welders required to fix delicate chains—like hollow ropes or fine box chains—without making the links stiff and brittle. With our secure mail-in process, you can access Certified Master Jewelers from anywhere in the country. Operating out of our dual-coast facilities, we provide premier, fully-insured necklace repair services to all 50 states.
Why Choose Specialized Care Over a Local Generalist?
Improper chain soldering can leave visible dark spots or stiff joints that ruin the natural drape of your necklace. Our specialists conduct a comprehensive metallurgical assessment to ensure a trace-free finish that maintains the flexibility and strength of the original design.
While these terms are often used interchangeably, understanding the distinction helps in diagnosing your repair needs:
- Necklace: The broad term for any piece of jewelry worn around the neck (including pearl strands, beaded necklaces, or collarettes).
- Chain: A specific type of necklace constructed from interlocking metal links (such as Cable, Figaro, Rope, or Cuban links).
- Pendant: A decorative centerpiece, locket, or gemstone mounting that hangs from a chain.
Our Master Jewelers specialize in repairing all three components seamlessly—from micro-welding broken chain links to rebuilding worn prongs on a diamond pendant.
Once your necklace arrives at our secure facilities, our team typically provides a comprehensive digital estimate within 24 to 72 hours. After you approve the quote, standard repairs—such as chain soldering, clasp replacement, or professional cleaning—are generally completed within 3 to 5 business days. Specialized services, like extensive pearl restringing or rebuilding a complex pendant setting, may require additional time to ensure a flawless multi-point quality inspection.
Ready to Repair Your Necklace?
Nationwide Reach with Local Convenience: Expert Necklace Repair
While local jewelry counters offer convenience, they often lack the specialized laser welding equipment required to seamlessly repair delicate chains or restore intricate pendants. My Jewelry Repair bridges the gap between local convenience and master-level craftsmanship. Through our secure, fully insured mail-in process, customers across the country can access the exact same elite metallurgical standards used by the world’s premier jewelry houses to achieve a flawless, trace-free restoration.
Serving All 50 States
from Coast to Coast
No matter where you are located in the United States, our dual-coast facilities ensure your necklace repair is processed with industry-leading speed and precision. We provide secure, free standard shipping and real-time tracking to all 50 states, meaning you no longer have to settle for the limited capabilities of a local generalist. Enjoy the peace of mind and convenience of having your delicate gold chain or family heirloom pendant restored by a Certified Master Jeweler without ever leaving your home.
Why Choose Mail-In
Over a Local Jeweler?
Local shops often outsource complex chain soldering and intricate pendant repairs to third-party labs, adding weeks to your timeline. At My Jewelry Repair, we handle every step—from metallurgical assessment to the final “factory-new” polish—at our own state-of-the-art labs. This integrated approach allows us to offer a 3–5 day turnaround that local shops simply can’t match, all while maintaining a secure chain of custody that keeps your most precious items safe and insured.