MY JEWELRY REPAIR®

Sears Jewelry Repairs

Whether you have a Sears plan or not, your Sears’ fine jewelry and watches will have access to the highest caliber of jewelers and watchmakers, from anywhere in the United States!

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Trusted Repairs with a National Reach

As an authorized service provider for Sears, we uphold the highest standards of craftsmanship and professionalism. Our team of Certified Watchmakers and Master Jewelers specializes in restoring fine jewelry and timepieces to their original beauty and function. Whether you need a simple repair or complex restoration, you can trust us to handle your items with precision and care.


1 – Place a Request
2 – Send Your Item In
3 – Receive a Quote
4 – We Restore Your Item
5 – Receive Your Restored Item
  1. Place Your Order
    Submit your repair request online from any device. Our easy-to-use form will guide you through describing the repair and entering your shipping and contact details. Be sure to select “Sears” under authorized partners while creating your order.
  2. Send Your Item
    Choose your shipping and insurance preference, and enjoy a free evaluation and repair quote once your item is in our care. Follow our step-by-step packing instructions to ensure your item’s safe arrival. Schedule a UPS pickup or drop off your package at a nearby UPS location. If you’re using a Sears Care Plan, shipping and insurance is provided by Sears.
  3. Approve the Work
    Once your item reaches our facility, we’ll provide a detailed inspection and personalized repair quote. If covered by Sears Care Plans, we’ll begin immediately. If not, you choose which repairs to approve—no commitment required. As soon as we get your approval, we will begin the repair of your jewelry or timepiece.
  4. Expert Repairs
    Our Certified Watchmakers and Master Jewelers do their best to repair and restore your items as quickly as possible, while also maintaining our premier standard of repair service. Need it fast? Rush orders are available.
  5. Receive Your Item
    We will ship your newly restored jewelry or timepiece to your desired location as soon as it has completed its repair services. It’s that simple!

Sears Care Plan Information

My Jewelry Repair is Sears’ National Authorized Repair Provider. Your Sears Care Plan was purchased from Sears and Sears is the Obligor of your Sears Care Plan agreement.

If you have questions about the terms of your Sears Care Plan coverage or exceptions to your coverage, replacement of items, plan cancellations or Sears Care Plan redemption, please contact the Sears store where you purchased your plan or any Sears location.

No problem! We can still repair any and all jewelry from Sears without a care plan.

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Sears has partnered with My Jewelry Repair to provide the highest quality of service and care when your Sears item needs to be repaired.

Our online, mail-in jewelry and watch repair service makes it easy to fix and restore your items all from the comfort of your home. For more information about who we are and how we restore memories, feel free to visit any of the these links!

Jeweler & Watchmaker Certifications

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“Searched All Over Russia/Ukraine for the Parts Needed”

This particular work order took over a year to fully complete, with the watch being sent back three times for all the work to be done properly. I do understand that this was harder project given that it’s a vintage Russian movement, but I can’t tell you enough how much