Macy’s Jewelry Repair

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Authorized Macy’s Jewelry Repair Services

Our easy-to-use ordering process makes it simple to place your order, so you can mail your jewelry to our certified specialists. We evaluate them for free, and you choose the repairs you want! We then simply perform the repair and send it right back to you.

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I feel like I have found a treasure

THANK YOU for restoring my Montana Silversmiths Earrings back to their original condition! You did an awesome job, and, they are as beautiful now as when I purchased them over 25 years ago! I called Montana Silversmiths and spoke with Sheila Green in Customer Service, and gave her your contact

Jennifer Greene

“Searched All Over Russia/Ukraine for the Parts Needed”

This particular work order took over a year to fully complete, with the watch being sent back three times for all the work to be done properly. I do understand that this was harder project given that it’s a vintage Russian movement, but I can’t tell you enough how much

They did a beautiful job on the exterior cleaning and polish

Sent my automatic watch to these folks for repair as it was no longer keeping accurate time, they assessed the watch for needed repairs and sent me the estimate which I approved. About three weeks later I received a email stating that my watch had shipped, they provide a tracking

Gordon M.

Professional Quality Services for Macy's Fine Jewelry's brands

Belle De Mer, Centennial, Effy, Gucci, Le Vian, Victoria Townsend and more!

List of Macy's Jewelry Repair Services

  • Clean & Polish
  • Earring Post Back Conversions & Replacements
  • Engraving
  • Invisible Setting
  • Metal Work
  • Pearl Restringing
  • Prong Retipping
  • Rebuild or Replace Prongs
  • Rhodium Coating
  • Ring Refurbishment
  • Ring Shank Reshaping/Replacement
  • Ring Sizing (Resizing)
  • Soldering
  • Set Stones (Stonesetting, Tighten Loose Stones)
  • And more!
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The Official Macy’s WORRYNOMORE Jewelry Repair Service Provider

In-House Master Jewelers

Our in-house master jewelers can promptly diagnose and repair any Macy’s jewelry so you can wear it comfortably (and safely) again. Simply place your order online and we will provide you with packing slips and directions for safe and insured shipment to My Jewelry Repair facilities. You never have to leave the comfort of your own home!

Our team includes gemologists certified by 

We are proud members of the 

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State-of-the-Art Technology

We use cutting edge tooling, equipment, and refined processes, making sure to use the appropriate method or metal work depending on the situation. Our skilled master jewelers can size most rings without leaving a trace behind of their work. Any potential inconsistency will be discussed prior to performing the repair. We practice and see the value in complete transparency with our customers at

Want more info on how it works? Visit: Macy’s & WORRYNOMORE Information.