Our visionary founders started by creating a top-of-the-line jewelry repair service that would be able to service jewelry and department stores in Southern California. Their passion, dedication, and attention to detail pushed their service to become the leading national jewelry and watch repair service in the nation.
Eventually, national department store chains, major jewelry retailers, and brand-name watch manufacturers came to trust us with their customers. Servicing over 3000 retail locations nationwide and processing over half a million repairs a year.
My Jewelry Repair is the first and most secure online-based Jewelry & Watch Repair service. We employ Master Jewelers and Certified Watchmakers to ensure that our customers receive only the best possible service. Restoring memories is our motto and we have built our business around making that happen.
This involved expansion to the east coast with a new facility, equipping both with state-of-the-art equipment, and recruiting the best certified talent.
And with the business-to-business side done, it was time to look to the future.
We Pride Ourselves on Restoring Memories
My Jewelry Repair is the first and most secure online based Jewelry & Watch Repair service. We employ Master Jewelers and Certified Watchmakers to ensure that our customers receive only the best possible service. Restoring memories is our motto and we have built our business around making that happen.
At My Jewelry Repair, we treat your showcase pieces and the jewelry you wear every day as if it were our own.
The idea for an online jewelry and watch repair service by mail started in 2014. By early 2016, an early version of the service launched in a few cities and by September of that year, the service was ready to offer to the full United States.
Growth for My Jewelry Repair has exploded since then and we have never looked back. Surpassing milestones in our clientele at every quarter since 2016 while continuing to invest and improve our services according to our customers’ needs.
Incorporating new technology, recruiting more certified technicians, and even construction of a new state-of-the-art watch repair facility demonstrates our commitment to honor the craft and provide the best possible service to our customers. The best is yet to come.
Juan Guevara and Michael Insalago, Founders, MyJewelryRepair.com
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What we offer
My Jewelry Repair runs on care and precision. Restoring memories is our motto and we have built our business around making that happen.
Our menu of services is constantly evolving, too, whether you need a vintage restoration, routine maintenance, re-sizings, emergency fixes, appraisals, or even laser engravings. Best of all, you can do the entire process online from home. We offer free evaluations and in most cases free standard shipping. We don’t perform any repairs until you give us the approval. Once we finish the repair at either of our locations on the East and West coast, we just send it right on back!