Our state-of-the-art service center showcases features that only the best in the watch repair business have access to.
Our Watch Repair Service Center
The New Standard in Nationwide Watch Repair
Our state-of-the-art Watch Repair Service Center, unmatched in North America, was custom-built to Swiss standards featuring NASA-level clean rooms, extensive natural lighting, and the latest equipment. The blend of our Certified Watchmakers’ expertise, the precision tools at their disposal, and years of experience empower us to deliver the highest quality watch repair servicing right to your doorstep!
Designed for Watchmaking
Designed specifically for watchmaking, our center ensures every repair meets the manufacturer’s specifications with only the highest quality elements. Each of these elements is essential in order to process the service up to the manufacturer’s specifications of care.
What Makes Our Service Center Different
Servicing Even Your Local Watchmakers
NASA-Level ISO-Certified Clean Rooms
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Our ISO Certified Clean Rooms guarantee that your watch will not be at risk of dust or any other microscopic air particles that may inhibit the proper repair or functionality of your timepiece.
The standard for ISO certification is so elite, we are the only watch repair service in the United States operating at this caliber of air quality. Our clean rooms meet ISO 7 and ISO 8 classifications—standards also used in NASA-level environments to ensure the highest levels of cleanliness and precision.
Swiss-Manufacturing Standard Industry Equipment
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Our watchmakers and accompanying staff have access to the latest workbenches, tools, desks, and precision machinery in the industry, allowing them to deliver the highest caliber of watch repair for your timepiece.
Our Watch Repair Service Center is equipped with advanced technology and specialized equipment that local watchmaker shops typically don’t have—meeting the strict standards required by Swiss watch manufacturers for authorized repair work.
Optimal Protection Through the Entire Process
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All jewelers, watchmakers, and support team members are required to undergo a background check.
We enforce strict security procedures on a daily basis, including a metal-free dress code, monitored entry and exit privileges (accompanied by metal detectors), and the presence of armed guards.
Due to these high-level security protocols and to maintain the privacy and protection of our facility, we only accept mail-in orders placed through our official website. This ensures a secure, streamlined process while keeping our location confidential.
Extensive Natural Light For Our Watchmakers
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Natural light is an essential part of the watch repair process. So much so that Swiss manufacturers actually make it a necessary requirement to repair their watches.
By providing our watchmakers with as much natural light as possible, this will improve their ability to focus on each part of the watch for an increased period of time. In simplified terms, the more natural light provided, the less tired our watchmakers eyes become as they focus on each delicate piece of the watch.
Intricately Designed Building Inside & Out
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The front entrance of our Watch Repair Service Center has creative flourishes directly inspired by the well-known features of a watch.
In the center of the floor, there is a large replica of a watch’s internal wheel – representing the piece in a traditional watch that is essential in making it tick.
Above you, there are thin, circular light fixtures – representing the traditional circular frame of a watch’s face.
The wall’s of the front entrance will display a metal, link design made from genuine materials – representing the metal, link band that is traditionally associated with watches.
Extended Training and Watchmaker Certifications
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At My Jewelry Repair, our watchmakers are not only highly experienced—with many having decades of hands-on expertise—but also professionally certified to meet the rigorous demands of the industry. We take great pride in ensuring our team receives ongoing, advanced training to stay aligned with the standards set by top Swiss watch manufacturers.
Our commitment to excellence includes participation in factory-authorized training programs, brand-specific certifications, and continuous education in the latest horological techniques. This dedication allows us to service timepieces at a manufacturer-level standard, ensuring precision, reliability, and the highest level of craftsmanship with every repair.
Restorations by Certified Specialists
Watchmaker Certifications
My Jewelry Repair has a tremendous amount of experience; we provide watch and jewelry repair services to national department store chains, major jewelry retailers and brand-name watch manufacturers. This is because we have a team of master craftsmen, and we continue to train and recruit talent to ensure we can have the best restoration teams possible.
Our watchmakers have many certifications, including:
Other Certifications
ISO Certified Clean Rooms
Our state-of-the-art Watch Repair Service Center features cleanrooms certified at ISO 7 and ISO 8 levels—the same classifications used for NASA-level cleanrooms. This ensures your timepiece is never exposed to dust or microscopic air particles that could compromise its repair or long-term functionality.
ISO 7 and ISO 8 are classifications defined by the ISO 14644-1 standard, which sets strict limits on the number of particles allowed per cubic meter of air, making them ideal for high-precision work like watchmaking and aerospace.
Authorized Watch Service Provider For World Class Brands
Brands We Commonly Services
If you are looking for quality jewelry repair services trusted by world renown companies, you’re in the right place!
For more information about the authorized services we an provide, please visit: Authorized Repair Services
OUR CRAFT
The Art of Restoration
At My Jewelry Repair, we aim to provide our customers with the highest caliber of jewelry and watch repair all from the comfort of their home. Our range of services allows us to cater to each individual need of our customers, ranging from a broken clasp in their childhood bracelet to an entire movement recreation in their favorite timepiece.
Our team of hand-selected master jewelers and certified watchmakers display not only noteworthy credentials, but also years of experience. Allowing our customers the confidence of knowing their item is being placed in the right hands for the job.
