Revitalize your cherished jewelry with the expertise of our Master Jewelers and Professional Stone Sourcing team. Restore its brilliance with our gemstone replacement services!
The Trusted Online Mail-In Process for Gemstone Replacement Services
With locations on the east and west coast, we have the expertise to provide premier gemstone replacement services, with specialists equipped and skilled to handle your jewelry with such precision.
How Our Process Works
1 – Place a Request
2 – Send Your Item In
3 – Receive a Quote
4 – We Restore Your Item
5 – Receive Your Restored Item
Professional Services For Stone Replacement
Restore the Brilliance of Your Gemstone Jewelry
Experience our renowned gemstone replacement services, skillfully performed by our Stone Sourcing Team and Master Jewelers to seamlessly replace your gemstone, leaving no trace of intervention.
Our Master Jewelers can provide the necessary repair to get your gemstone item looking brand new again! The most common repair would be tightening your current prongs or creating new prongs to hold your gemstone in place.
This will all be done by our Master Jewelers without altering your item’s current setting design. Our Certified Team can also satisfy any Invisible Setting repairs that you may need.
If you are looking to transform your item’s current setting design, we are capable of implementing a wide range of preferences or design ideas into your current item to give it a brand new attention-grabbing look. Our Master Jewelers will evaluate your item to make sure that the potential transformation can be done and then will begin resetting your gemstone!
We offer free standard shipping* and many additional options of insurance plans to keep your precious package safe. *Partnered Stores/Manufacturers may have their own requirements for shipping and/or insurance specifications.
Utilizing Loose Gemstones
Have Some Loose Gemstones And Not Sure What To Do With Them?
Remake them into new jewelry with My Jewelry Repair! We can wire wrap them into pendants, or convert them into new rings, bracelets, or charms.
Our Custom Setting Lab have been meticulously designed for our Master Craftsmen. It provides an ideal environment to concentrate on perfecting each gemstone setting. This level of dedication and detail is what our premier manufacturing partners expect from us.
Our pristine labs boast state-of-the-art jeweler benches, the finest tools, and high-tech microscopes, all geared toward creating your perfect piece.
The blend of our Master Jewelers’ expertise, the precision tools at their disposal, and years of experience empower us to deliver the highest quality setting services right to your doorstep!
Have Ring Sizing & Resizing Questions?
How Much Does Gemstone Replacement Cost?
Gemstone replacement is the most variable cost of the jewelry repair process. Usually the majority of the cost will depend on the stone, depending on the type, size, and cut of the gem required for your ring or necklace. However there is still the setting of the stone (prong, invisible setting, etc.), and if the gem is rare enough the custom cutting of the stone to be applied to your piece.
To see a full cost breakdown, please visit our Pricing List.
What are some examples of a Gemstone Replacement?
An example of a gemstone replacement that needed more work than an average restoration:
The reason gemstone replacement services become complex is because of the unique nature of jewelry. The championship ring pictured required:
Sapphire sourcing
Rebuilding the bezel
Stone Cutting
3D Printing
Engraving
Stone Setting
And more
For a full breakdown of what we did for this ring please visit: Before & After #44
What is the Gemstone Replacement Process?
Gemstone replacement involves cleaning the piece in question beforehand — that way we can thoroughly assess any damage that might not have met the eye initially.
We make sure to find a gemstone replacement (if applicable) that fits the piece and matches the other stones that are already in the place, which helps us ensure that our repair work helps make your piece of jewelry look as good as new.
Once we have the new gemstone that will replace the old one, we’ll set that gemstone in place, making sure that it sits in exactly the same fashion as the old gemstone did.
We also make sure to repair damaged prongs, beads, or any additional part of the piece in order to make certain that your gemstone replacement is ultimately secure and held in place.
If we end up repairing a piece that features multiple or several gemstones featured in the same piece of jewelry, then it becomes an essential part of our repair process to make sure our gemstone replacement matches those pre-existing gemstones in every way possible.
We take special considerations when selecting our gemstone replacements that will be used in our repair process. My Jewelry Repair has extensive experience when it comes to evaluating and selecting gemstones, not to mention amazing relationships within the jewelry industry that have taken decades to cultivate — we put all of our knowledge and expertise to work for our customers, one repair at a time.
After resetting the gemstone and/or repairing the settings, this might impact other areas of the piece of jewelry in question, so we make sure to refinish each piece of jewelry we perform gemstone replacement services for before we return it to our customers.
How Does Gemstone Repair Online Work?
Print your shipping label and order slip. Choose your insurance, pack your repair(s). My Jewelry Repair provides step-by-step instructions for safe packaging and travel. All you have to do from there is schedule USPS courier pickup if you don’t want to leave your home, or drop-off (with your nearest USPS location). Tracking included for safe arrival and transparency.
Our experienced team evaluates every piece individually, delivering personalized care to every item we receive for repair. No hidden fees. If additional jewelry repair is needed, we let our customers know up front.
For more information, visit our How it Works page.
How Long Does Stone Replacement Take?
Once we receive your ring, we can usually send you your estimate within 24 hours, but never more than 72 hours. Once approved, we finish work on the ring and have it reviewed by Quality Assurance within 3-5 business days.
The total time depends on your location and the shipping option you choose. We provide free standard shipping utilizing USPS Priority Mail, which is 2-3 days, but we offer faster options as well
When you find your self asking where to go for diamond replacements, you’ll be glad to know we can provide services from anywhere in the country! We have locations on both coasts and offer free standard shipping – even from Alaska and Hawaii.
All of Our Services Are Available at All Times From New York City to San Diego, Seattle to Miami, our services are not limited by location, and can serve you anywhere in the U.S. with Free Standard Shipping. Meaning you can get the highest quality in ring repair without restriction Print your shipping label and order slip. Choose your insurance, pack your repair(s). My Jewelry Repair provides step-by-step instructions for safe packaging and travel. All you have to do from there is schedule USPS courier pickup if you don’t want to leave your home, or drop-off (with your nearest USPS location). Tracking included for safe arrival and transparency.
THANK YOU for restoring my Montana Silversmiths Earrings back to their original condition! You did an awesome job, and, they are as beautiful now as when I purchased them over 25 years ago! I called Montana Silversmiths and spoke with Sheila Green in Customer Service, and gave her your contact
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THANK YOU for restoring my Montana Silversmiths Earrings back to their original condition! You did an awesome job, and, they are as beautiful now as when I purchased them over 25 years ago! I called Montana Silversmiths and spoke with Sheila Green in Customer Service, and gave her your contact information so that they can now direct their customers directly to you when they need something reconditioned. I feel like I have found a treasure in knowing that you can repair and restore everything from inexpensive pieces to very valuable pieces. You can bet that I will be sending more business your way!
“Searched All Over Russia/Ukraine for the Parts Needed”
This particular work order took over a year to fully complete, with the watch being sent back three times for all the work to be done properly. I do understand that this was harder project given that it’s a vintage Russian movement, but I can’t tell you enough how much
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This particular work order took over a year to fully complete, with the watch being sent back three times for all the work to be done properly. I do understand that this was harder project given that it’s a vintage Russian movement, but I can’t tell you enough how much it meant that you searched all over Russia/Ukraine for the parts needed to complete the work. The watch is running absolutely amazing and can’t believe how good it is running. It’s truly a centerpiece to my vintage watch collection and I absolutely love it. Thanks again for all the hard work and time you put into it and that’s what prompted this message. I do believe in acknowledging hard work and this is truly wonderful. Thank you again and keep up the good work.
They did a beautiful job on the exterior cleaning and polish
Sent my automatic watch to these folks for repair as it was no longer keeping accurate time, they assessed the watch for needed repairs and sent me the estimate which I approved. About three weeks later I received a email stating that my watch had shipped, they provide a tracking
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Sent my automatic watch to these folks for repair as it was no longer keeping accurate time, they assessed the watch for needed repairs and sent me the estimate which I approved.
About three weeks later I received a email stating that my watch had shipped, they provide a tracking number that I might keep a track of it, upon receiving the watch I inspected it and have to say that they did a beautiful job on the exterior cleaning and polish plus they replaced the clasp, I can only assume that the work done to the movement is of equal quality and detail this will be born out over time as I see how the accuracy is.
They also provided the pressure test ticket in the return package.
I would recommend this company if you have need of jewelry repair.
