MY JEWELRY REPAIR®

Necklace Repair

Trust your precious necklaces to our Master Jewelers for precision, trace-free repair of gold, platinum, and heirloom pieces. Our secure, fully insured mail-in process makes it easy to get a professional evaluation and a perfect restoration from the comfort of home.


At a Glance: Precision Repair
  • Price: Starting at $39
  • Repair Duration: 3–5 Business Days (After Quote Approval)
  • Metals: Gold, Platinum, Silver, Palladium, & More
  • Specialties: Cuban Chain, Clasp Repair, Chain Soldering, Detangling, & More
  • Shipping: Multiple Options, Including Free Standard & Fully Insured Nationwide
Online Jewelry Repair Gold Diamond Rule Divider

The Trusted Online Mail-In Process for Necklace Repair Services

With our state-of-the-art facilities, our Master Jewelers provide specialized precision that traditional shops often lack. Every necklace is handled in a secure environment, fully insured, and returned to your door with a professional, factory-new finish.

1 – Place a Request
2 – Send Your Item In
3 – Receive a Quote
4 – We Restore Your Item
5 – Receive Your Restored Item

The Craftsmanship Behind Our Expert Services

Our in-house Master Jewelers are certified and members of multiple associations, ensuring your necklace is handled with the highest industry standards. We specialize in seamless restoration, using advanced metallurgical techniques to restore your necklace without leaving any visible trace of intervention.

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Whether it’s a standard white diamond or a rare blue diamond, we have a team of specialists in place to properly source every type of gem needed. We understand your gemstones are unique and require specific attention. Our Professional Stone Sourcing team makes sure that all of your gems, even the ones that sometimes go unnoticed, are replaced by stones of the right caliber for your piece.

If you require a different kind of repair or service for your gemstone, feel free to Contact Us.

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Repairing a necklace can sometimes affect the tension of your gemstone settings. To ensure your stones remain perfectly secure, our facilities include a custom-built Setting Lab where Master Craftsmen use high-tech microscopes to inspect every prong and mounting.

Should your necklace repair require stones to be tightened or reset, we handle everything in-house at the same facility. This integrated approach ensures your diamonds and gemstones are never outsourced and are returned to you with a laboratory-grade setting that meets the highest manufacturing standards.


Whether it be Pearl Strands, Gemstone Necklaces, Gold Chains, Silver Chains, Tennis, Bolo, Pendant, Cuban, or other types, our Master Jewelers provide the highest level of craftsmanship for every transformation.

By the Craftsmen of My Jewelry Repair
Before & After #15 of Pearls Getting Premier Necklace Repair Services by Master Jewelers
(Before & After #15) This 16-inch pearl necklace was beautifully restored with expert knot restringing, a gold-plated clasp, and a professional clean and polish.
Image Showcasing Before & After #1 of a Two Toned Chain Necklace with Blue Pendant Gemstone Getting Necklace Restoration Through Premier Necklace Repair Services by My Jewelry Repair Master Jewelers and Certified Craftsmen
(Before & After #1) This intertwined sterling silver and 14k gold chain was meticulously reattached and deep-cleaned to remove severe tarnish and restore its original shine.

Secure Nationwide Necklace Repair

Trust your necklace to the experts without ever leaving home. Our Master Jewelers provide a comprehensive diagnosis and precision restoration in our secure, world-class facilities. Experience the convenience of a fully insured, professional mail-in process that returns your necklace to you with a perfect, factory-new finish.

Multiple Options of Insured Shipping

We offer free standard shipping* and many additional options of insurance plans to keep your precious package safe.
*Partnered Stores/Manufacturers may have their own requirements for shipping and/or insurance specifications.

Online Jewelry Repair Gold Diamond Rule Divider

Frequently Asked Necklace Repair Questions

How Much Does Professional Necklace Repair Cost?
Professional necklace repair costs vary by service type. Our transparent pricing starts at $39 for a professional Clean & Polish, with Chain Soldering starting at $44 and Pearl Restringing at $5 per inch.

Jewelry Repair

Pricing chart for costs associated with various jewelry repair services. About our : Jewelry Repair Services »
Service Starting Price
Stone Tightening$34
Pearl Restringing (Per Inch)$5
Rebuild / Replace Prong$24
Stone Setting$49
Solder 2-3 Rings Together$74
Prong Re-tipping (Up to 12 Prongs)$49
Solder / Fix break in Ring or Chain$44
Earring Post or Back Repair / Replace$49
Earring Post / Back Conversion$124
Gemstone ReplacementEstimate
How Does Your Online Necklace Repair Service Work?

Expert Restoration from the Comfort of Home

Our secure mail-in process is designed for convenience and peace of mind. Simply select your required necklace repair services online, print your prepaid packing slip, and drop your item at a local carrier or schedule a pickup. Once received at our secure facility, our Master Jewelers provide a professional evaluation and precision restoration before shipping your jewelry back to your door, factory-new.

For a detailed step-by-step guide, visit our How it Works page.

Is it Safe to Send My Necklace for Repair by Mail?

Secure, Fully Insured Nationwide Jewelry Repair

Yes. My Jewelry Repair provides a high-security environment that traditional local shops often lack. Every shipment is fully insured, tracked, and handled within our state-of-the-art laboratory facilities. With over 20 years of experience and thousands of successful restorations, our Master Jewelers treat every heirloom with the highest industry standards of care.

From broken chain soldering to expert pearl restringing, your jewelry is in safe hands.

Where Can I Find Expert Necklace Repair Near Me?

Nationwide Reach with Local Convenience

With MyJewelryRepair.com, the best necklace repair in the country is as close as your mailbox. Whether you are in New York, Los Angeles, Chicago, or Houston, our dual-coast facilities serve all 50 states—including Alaska and Hawaii. We bridge the gap for customers who don’t have access to a local Master Jeweler, offering free standard shipping and elite-level craftsmanship nationwide.

Learn more about our nationwide necklace repair coverage.

What is the Difference Between a Necklace, Pendant, and Chain?

While the terms are often used interchangeably, there are distinct differences in jewelry terminology:

  • Necklace: A general term for any piece of jewelry worn around the neck.
  • Chain: A specific type of necklace made of interlocking metal links (e.g., Cable, Figaro, or Cuban links).
  • Pendant: A decorative piece or gemstone meant to hang from a chain or necklace.

Our jewelers specialize in repairing all three components, from soldering broken chains to securing loose pendant settings.


Ready to Repair Your Necklace?

While you might be searching for “necklace repair near me,” local jewelry counters often lack the specialized laser welding equipment required for complex metals like Platinum or delicate eternity bands. My Jewelry Repair bridges the gap between local convenience and master-level craftsmanship. By utilizing our secure, fully insured mail-in process, residents from New York City to Los Angeles, and Chicago to Houston, can access the same elite metallurgical standards used by the world’s premier jewelry houses.

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Whether you are in the heart of Dallas, the suburbs of Atlanta, or the tech hubs of San Francisco and Seattle, our dual-coast facilities ensure your ring is processed with industry-leading speed. We provide free standard shipping and real-time tracking for customers in Miami, Phoenix, Boston, and even remote areas of Alaska and Hawaii. You no longer have to settle for the limited capabilities of a local generalist; you can have your engagement ring or family heirloom restored by a Certified Master Jeweler without leaving your home.

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Local shops in cities like Philadelphia or Denver often outsource complex resizing to third-party labs, adding weeks to your timeline. At My Jewelry Repair, we handle every step—from metallurgical assessment to the final “factory-new” polish—at our own state-of-the-art labs. This integrated approach allows us to offer a 3–5 day turnaround that local shops simply can’t match, all while maintaining a secure chain of custody that keeps your most precious items safe and insured.

They did a beautiful job on the exterior cleaning and polish

Sent my automatic watch to these folks for repair as it was no longer keeping accurate time, they assessed the watch for needed repairs and sent me the estimate which I approved.

About three weeks later I received a email stating that my watch had shipped, they provide a tracking number that I might keep a track of it, upon receiving the watch I inspected it and have to say that they did a beautiful job on the exterior cleaning and polish plus they replaced the clasp, I can only assume that the work done to the movement is of equal quality and detail this will be born out over time as I see how the accuracy is.

They also provided the pressure test ticket in the return package.

I would recommend this company if you have need of jewelry repair.

I feel like I have found a treasure

THANK YOU for restoring my Montana Silversmiths Earrings back to their original condition! You did an awesome job, and, they are as beautiful now as when I purchased them over 25 years ago! I called Montana Silversmiths and spoke with Sheila Green in Customer Service, and gave her your contact information so that they can now direct their customers directly to you when they need something reconditioned. I feel like I have found a treasure in knowing that you can repair and restore everything from inexpensive pieces to very valuable pieces. You can bet that I will be sending more business your way!

“Searched All Over Russia/Ukraine for the Parts Needed”

This particular work order took over a year to fully complete, with the watch being sent back three times for all the work to be done properly. I do understand that this was harder project given that it’s a vintage Russian movement, but I can’t tell you enough how much it meant that you searched all over Russia/Ukraine for the parts needed to complete the work. The watch is running absolutely amazing and can’t believe how good it is running. It’s truly a centerpiece to my vintage watch collection and I absolutely love it. Thanks again for all the hard work and time you put into it and that’s what prompted this message. I do believe in acknowledging hard work and this is truly wonderful. Thank you again and keep up the good work.