MY JEWELRY REPAIR®

Nordstrom Jewelry & Watch Repair

When your cherished Nordstrom watch and jewelry require expert care and meticulous repair, entrust it to us, the foremost authority in Nordstrom servicing in the United States.

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The Trusted Mail-In Choice for Jewelry & Watch Care

At our elite-level service centers, certified technicians provide authorized servicing using advanced tools and techniques to deliver premium results. Your piece will be handled with the utmost precision and professionalism.

1 – Place a Request
2 – Send Your Item In
3 – Receive a Quote
4 – We Restore Your Item
5 – Receive Your Restored Item

The Craftsmanship Behind Expert Nordstrom Repair

Our expert technicians bring world-class training—many of them having honed their skills in the art of jewelry craft and heart of the Swiss watchmaking industry. With rigorous standards and a focus on continuous development, our team is equipped to handle any repair or restoration with expert care.

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Sending in Your Nordstrom Piece For Servicing

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Our Professional Parts Sourcing Team is dedicated to finding accurate and genuine Nordstrom brand parts. Thanks to our long-standing industry presence, we have direct access to Nordstrom brand parts from the manufacturer.

If you require a different kind of repair or service for your timepiece, feel free to Contact Us.

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Our Watch Repair Service Center was custom-built to meet the highest standards in horology—designed specifically for our Certified Watchmakers to perform precise restorations with unmatched care. From NASA-level ISO 7 and ISO 8 clean rooms to advanced tools and natural lighting, every detail reflects the excellence our premier partners demand.

Trusted by national retailers and luxury brands alike, we deliver manufacturer-level precision in every repair.

Just as Nordstrom has built its reputation on exceptional service and curated luxury, we bring that same commitment to excellence in every timepiece we restore. Whether you purchased a classic designer watch from a Nordstrom store or received a gift that now needs expert care, our certified specialists are equipped to restore your watch to its original brilliance—whether it’s a modern fashion piece or a cherished heirloom.

At My Jewelry Repair, we are proud to support Nordstrom customers with our nationwide online, mail-in watch repair service. With cutting-edge facilities, manufacturer-authorized capabilities, and expert watchmakers, we deliver the same high standards Nordstrom is known for—directly to your doorstep. Enjoy seamless, professional repairs from the comfort of your home, and keep your timepiece in style and on time.

Multiple Options of Insured Shipping

We offer free standard shipping* and many additional options of insurance plans to keep your precious package safe.
*Partnered Stores/Manufacturers may have their own requirements for shipping and/or insurance specifications.

At My Jewelry Repair, our battery replacement service for Nordstrom watches goes far beyond a simple swap. Each timepiece undergoes a meticulous process by certified watchmakers, including diagnostic testing, gasket inspection or replacement, and full pressure testing to ensure water resistance is maintained. This level of care ensures your watch continues to perform at its best—just as its manufacturer intended.

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They did a beautiful job on the exterior cleaning and polish

Sent my automatic watch to these folks for repair as it was no longer keeping accurate time, they assessed the watch for needed repairs and sent me the estimate which I approved. About three weeks later I received a email stating that my watch had shipped, they provide a tracking

Gordon M.

I feel like I have found a treasure

THANK YOU for restoring my Montana Silversmiths Earrings back to their original condition! You did an awesome job, and, they are as beautiful now as when I purchased them over 25 years ago! I called Montana Silversmiths and spoke with Sheila Green in Customer Service, and gave her your contact

Jennifer Greene

“Searched All Over Russia/Ukraine for the Parts Needed”

This particular work order took over a year to fully complete, with the watch being sent back three times for all the work to be done properly. I do understand that this was harder project given that it’s a vintage Russian movement, but I can’t tell you enough how much