Rebuild Your Prong Setting
Any prong setting, any damage, we’ll restore its luxury. Restore your brilliance with prong replacement services today!
Multiple Options of Insured Shipping
We offer free standard shipping* and many additional options of insurance plans to keep your precious package safe.
*Partnered Stores/Manufacturers may have their own requirements for shipping and/or insurance specifications.
The Trusted Online Mail-In Process for Ring Prong Replacement and Rebuilding Services
With locations on the east and west coast, we have the expertise to provide gemstone resetting services, with specialists equipped and skilled to handle your jewelry’s prong setting with such precision.
How Our Process Works
Place a Request
Send Your Item In
Receive a Quote
We Restore Your Item
Receive Your Restored Item
Professional Services For Your Prong Setting
Rebuild Your Gemstone’s Prong Setting
Experience our renowned prong replacement and rebuilding services, skillfully performed by our Master Jewelers to seamlessly repair your prong setting, leaving no trace of intervention.
Gemstones can be set in various styles, with the prong setting being the most prevalent.
Prongs, the small metal claws that secure the gemstone in its mounting, can wear down, become lifted from the stone, or accidentally bend away from it over time. Such issues may arise from normal wear and tear or accidental damage, necessitating routine care and maintenance to prevent the loss of the stone.
Prong Rebuilding and Replacement involves repairing a prong that is severely damaged or bent, where metal needs to be added to create a new prong to securely hold the gemstone. This is where our Master Jewelers, with their extensive expertise in setting, play a crucial role.
We are proud members of the
Our team includes gemologists certified by
How Can I Tell If My Prongs Need Replacement Versus Retipping?
To determine if your ring’s prongs need replacement (rebuilding) or just retipping, closely inspect their condition. If the prongs are merely worn down at the tips but the base and structure are intact, retipping is usually sufficient to restore their grip on the gemstone. However, if the prongs are broken, severely bent, or the damage extends beyond just the tip, indicating compromised structural integrity, complete prong replacement (rebuilding) is necessary to ensure the security and longevity of the setting.
Providing Premier Setting Services
State-Of-The-Art Setting Lab
Our Custom Setting Lab have been meticulously designed for our Master Craftsmen. It provides an ideal environment to concentrate on perfecting each gemstone setting. This level of dedication and detail is what our premier manufacturing partners expect from us.
Our pristine labs boast state-of-the-art jeweler benches, the finest tools, and high-tech microscopes, all geared toward creating your perfect piece.
The blend of our Master Jewelers’ expertise, the precision tools at their disposal, and years of experience empower us to deliver the highest quality prong setting services right to your doorstep!
Have Questions?
The process of Ring Prong Repair can be quite simple or extremely intricate depending on your jewelry’s setting. For example, a simple four-pronged ring would involve the repairing/tightening of the ring’s prongs, potentially including additional metalwork depending on the damage.
In the case of a setting with multiple gemstones, the Ring Prong Repair process would be a lot more intricate.
With us, you don’t have to go anywhere! Our online, contactless service makes it possible to reset your gemstones all from the comfort of your home!
For more information regarding the pricing of our repair services, feel free to check out our Pricing page.
You Never Have to Leave Your Home with Our Online Jewelry Repair Process!
- Create your order.
- Print your shipping label and order slip.
- Choose your insurance, pack your repair(s).
- My Jewelry Repair provides step-by-step instructions for safe packaging and travel. All you have to do from there is schedule USPS courier pickup if you don’t want to leave your home, or drop-off (with your nearest USPS location). Tracking included for safe arrival and transparency.
You’ll never have to navigate a baffling mall layout again, looking for a ‘quick’ repair that takes forever. All you have to do is put the item in the mail and we’ll have your perfected item back to you in no time!
For more information regarding the timeline of your Ring Prong Repair service, please refer to our Standard Timelines page.