MY JEWELRY REPAIR®

Watch Repair By Mail

Trust your timepiece to Swiss-trained, certified watchmakers operating in NASA-level clean rooms. From simple battery replacements to complex mechanical overhauls and vintage restorations, our secure, mail-in service provides factory-quality care with genuine parts for every brand from anywhere in the country.


At a Glance: Precision Watchmaking
  • Price: Starting at $49
  • Repair Duration: Varies by Service (Simple repairs under 1 week)
  • Services: Movement Overhauls, Crystal Replacement, Stem & Crown, and More
  • Specialties: Swiss-Standard Clean Rooms & Vintage Part Sourcing
  • Shipping: Complimentary Standard Shipping & Fully Insured Options
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Secure Nationwide Mail-In Watch Repair

At our Watch Repair Service Center, Certified Watchmakers provide authorized servicing using advanced tools and techniques to deliver premium results. Your watch piece will be handled with the utmost precision and professionalism.

1 – Place a Request
2 – Send Your Item In
3 – Receive a Quote
4 – We Restore Your Item
5 – Receive Your Restored Item

Swiss-Certified Watch Repair Experts

Our watchmaking team brings world-class expertise to every watch repair, with many technicians trained in the heart of the Swiss watchmaking industry. By maintaining rigorous standards and elite certifications, we ensure that even a routine maintenance is performed with the precision and care required for the world’s finest timepieces.

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Our Professional Parts Sourcing Team is dedicated to finding accurate and genuine parts for your watch movement. Thanks to our long-standing industry presence, we have direct access to parts from the manufacturer.

If you require a different kind of repair or service for your timepiece, feel free to Contact Us.

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Our Watch Repair Service Center was custom-built to meet the highest standards in horology—designed specifically for our Certified Watchmakers to perform precise restorations with unmatched care. By maintaining NASA-level ISO 7 and ISO 8 clean rooms, we ensure a strictly controlled environment that prevents microscopic dust from entering your watch movement during assembly.

Every timepiece we service undergoes rigorous Timing Calibration across multiple positions and is treated with premium lubricants to reduce friction and extend mechanical life. Trusted by national retailers and luxury brands alike, we deliver manufacturer-level precision in every repair.


Premier Craftsmanship for Every Watch

Caring for a watch is much like servicing a car—regular upkeep keeps it in peak condition, while repairs and restorations fix more serious issues. Whether it’s a simple strap change or a full mechanical overhaul, our watchmakers deliver precise care to preserve your timepiece’s performance and value.

From high-precision Swiss movements to reliable everyday timepieces, we provide specialized service for all major brands. Our technicians are experienced in the unique requirements of Omega, Cartier, and Breitling, as well as Japanese craftsmanship like Seiko and Citizen. Whether it’s a luxury investment or a sentimental fashion watch, we use brand-specific techniques to ensure its longevity.

Brands We Commonly Service:
Authorized Bulova Watch Battery Replacement Logo
Authorized Montblanc Watch Battery Replacement Logo
Authorized Movado Watch Battery Replacement Logo
Authorized Breitling Watch Battery Replacement Logo
Authorized Panerai Watch Battery Replacement Logo
Authorized Cartier Watch Battery Replacement Logo
Authorized Citizen Watch Battery Replacement Logo
Authorized Gucci Watch Battery Replacement Logo
Authorized Omega Watch Battery Replacement Logo
Authorized Seiko Watch Battery Replacement Logo
Authorized Tag Heuer Watch Battery Replacement Logo
Authorized Victorinox Swiss Army Watch Battery Replacement Logo

For more information about the authorized services we an provide, please visit: Authorized Repair Services

No job is too simple or too complicated for our Certified Watchmakers.

  • Band Replacement: Professional installation of genuine leather, rubber, or metal straps with secure spring bar fitting to prevent loss.
  • Band & Case Repair/Refinishing: Precision polishing and ultrasonic cleaning to remove surface scratches and restore a “factory-new” luster to all metals.
  • Battery Replacement & Maintenance: Every battery swap includes terminal cleaning and a Professional Pressurization Test to ensure your watch remains sealed.
  • Crystal Replacement: Expert sourcing and fitting of scratch-resistant Sapphire, Mineral, or vintage Acrylic crystals to restore dial clarity.
  • Dial Refinishing: Meticulous cleaning and professional refinishing to restore the original detail and color of faded or damaged watch faces.
  • Custom Engraving: High-precision case-back engraving to commemorate special occasions with the care a luxury timepiece deserves.
  • Gasket Replacement: Installation of high-grade O-rings and seals to maintain the airtight integrity and water resistance of your watch case.
  • Link Additions or Removals: Precision bracelet sizing and link installation to ensure a comfortable, custom fit for any wrist size.
  • Movement Servicing (Mechanical & Automatic): Full disassembly and ultrasonic cleaning by master watchmakers to restore factory-spec timing and amplitude.
  • Movement Replacement (Quartz): Specialized quartz movement swaps and electronic calibration to ensure “grab-and-go” timekeeping accuracy.
  • Stem & Crown Repair: Replacement of worn crowns and stripped stems with genuine parts to ensure your watch is water-tight and easy to set.
  • Vintage Timepiece Restorations: Expert horological care that combines old-world craftsmanship with modern tools to revive heirloom timepieces.
By the Craftsmen of My Jewelry Repair
Before & After #137 Vintage Model 1955 Omega Automatic Timepiece Receiving Premier Dial Refinishing and Restoration Services
(Before & After #137) Our Swiss-trained watchmakers performed a meticulous vintage restoration on this 1955 Omega, utilizing our secure mail-in service to provide a professional dial refinishing and a WOSTEP-certified clean and polish.
Before & After #39 of a Vintage 1967 Bulova M7 Watch Timepiece Restored with Premier Services
(Before & After #39) Our certified watchmakers revived this vintage 1967 Bulova M7 through our secure mail-in service, performing a complete mechanical overhaul, rust removal, and full aesthetic restoration to bring this delicate heirloom back to life.

Secure Nationwide Watch Repair by Mail

Trust your watch to the experts without ever leaving home. Our Certified Watchmakers provide a comprehensive diagnosis and precision restoration in our secure, world-class facilities. Experience the convenience of a fully insured, professional mail-in process that returns your watch to you with a perfect, factory-new finish.

Why Choose Watch Repair By Mail?

  • Ultimate Convenience: Why waste time driving to a mall or hunting for a local horologist with limited hours? Our process is designed for your busy lifestyle—order online in seconds and enjoy free, fully customizable shipping options that let you skip the trip entirely.
  • Expert Horology & Transparency: Your timepiece is a feat of engineering. Every watch receives a free evaluation from highly skilled technicians who specialize in everything from vintage mechanical movements to modern quartz systems, treating your heirloom with the precision it deserves.
  • Airtight Security: We understand the sentimental and financial value of a fine watch. With robust security protocols and fully insured transit, you can rest easy knowing your timepiece is protected every step of the way, from your door to our workbench and back.
  • Exceptional Value: Experience world-class craftsmanship without the “boutique” markup. By streamlining our mail-in process, we provide top-tier repairs and authentic parts at a lower cost than traditional retailers, ensuring your watch keeps perfect time for a fair price.

Multiple Options of Insured Shipping

We offer free standard shipping* and many additional options of insurance plans to keep your precious package safe.
*Partnered Stores/Manufacturers may have their own requirements for shipping and/or insurance specifications.

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Have Watch Repair & Servicing Questions?

How Much Does Mail-In Watch Repair Cost?
Watch Repair Pricing

The cost of watch repair by mail depends on the complexity of the movement and the specific parts required. While routine maintenance like a battery replacement starts at a standard rate, more intensive services like crystal replacement or mechanical overhauls vary by brand. For example, a shattered crystal often requires a full movement cleaning to remove microscopic glass fragments that can damage the gears. View our starting prices for mail-in services below:

Watch Repair Pricing

Pricing chart for costs associated with some common watch repair services. Pricing may vary for certain brands, luxury and/or vintage watches.
ServicePrice
Battery Replacement (includes pressure test)$39.99
Leather Band Repair/Replacement$49.99
Crystal Replacement$59.99
Stem & Crown$69.99
Movement Clean & Overhaul - Quartz$129.99
Mechanical Clean & Overhaul - Movement$249.99
See Full: Pricing List

For a full breakdown of costs, visit our Pricing Page.

How Does the Watch Repair by Mail Process Work?
Professional Service Without Leaving Home

Our secure mail-in process is designed for ultimate convenience and total peace of mind. Simply request your repair online, print your prepaid shipping label, and follow our step-by-step packing instructions. You can schedule a USPS courier pickup or drop your package at any USPS location. With real-time tracking and a secure chain of custody, your timepiece is protected from the moment it leaves your door until it is professionally returned to you.

Ready to get started? View Our Full Process.

What If I Don’t Know Which Online Watch Repair Service I Need?
Comprehensive Diagnostic Evaluations

Watches are high-precision instruments. If your timepiece has stopped or isn’t keeping time, our Certified Watchmakers provide a full diagnostic evaluation to identify the root cause before any work begins. We commonly resolve:

  • Inaccurate Timekeeping: Often due to magnetized hairsprings or dried lubricants.
  • Internal Condensation: A sign of failed gaskets or a compromised moisture seal.
  • Stem & Crown Issues: Usually caused by cross-threaded tubes or a damaged stem.
  • Complete Power Failure: Ranging from a simple battery depletion to a broken mainspring.

Skip the DIY risks and Start Your Online Repair Request today.

Why Choose Mail-In Over 'Watch Repair Near Me'?
Elite Nationwide Service — From NYC to Honolulu

Searching for “watch repair near me” often leads to local generalists who lack the specialized tools required for luxury brands. We bridge that gap by offering world-class horological services to every zip code in the United States. With dual-coast facilities, we provide fully insured transit from major cities like Chicago and Miami to remote areas in Alaska and Hawaii. You get the expertise of a premier service center—complete with NASA-level clean rooms—delivered straight to your local mailbox.

Does Your Mail-In Service Cover Out-of-Warranty Repairs?
Expert Restoration for All Timepieces

Most manufacturer warranties only cover internal movement defects for a limited time and strictly exclude “wear and tear.” We specialize in factory-quality restoration for out-of-warranty timepieces at competitive rates. This includes issues typically rejected by standard warranties, such as:

  • Scratches to the case, crystal, or bracelet finish.
  • Moisture damage due to compromised seals or improper crown usage.
  • Accidental impact damage or tampering by unauthorized third parties.
  • Vintage restorations for movements that manufacturers no longer service.
How Long Does It Take to Repair My Watch by Mail?
Reliable Turnaround Times

Our mail-in turnaround times are based on the complexity of the service. Routine maintenance like battery replacements is typically processed in under a week. Full movement overhauls or vintage restorations require meticulous disassembly and part sourcing, which may extend the timeline. We prioritize precision to ensure your watch returns to you in factory-new condition.

For current lead times, please visit our Standard Timelines page.


Ready to Repair Your Watch by Mail?

While you might be searching for ‘watch repair near me,’ many local shops lack the NASA-level clean rooms and Swiss-standard diagnostic tools required for high-precision timepieces. My Jewelry Repair bridges the gap between local convenience and elite horological craftsmanship. By utilizing our secure, fully insured mail-in process, residents from New York City to Los Angeles—and everywhere in between—can access the same certified movement overhauls and genuine parts sourcing used by the world’s premier watch houses.

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Whether you are in the heart of Dallas, the suburbs of Atlanta, or the tech hubs of San Francisco and Seattle, our dual-coast facilities ensure your timepiece is processed with industry-leading speed. We provide free standard shipping and real-time tracking for customers in Miami, Phoenix, Boston, and even remote areas of Alaska and Hawaii. You no longer have to settle for the limited capabilities of a local generalist; you can have your luxury chronograph or vintage heirloom restored by a Swiss-trained Certified Watchmaker in a NASA-level clean room without leaving your home.

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Local shops in cities like Philadelphia or Denver often outsource complex horological work to third-party labs, adding weeks to your timeline and increasing the risk to your timepiece. At My Jewelry Repair, we handle every step—from movement diagnostics to final pressure testing—at our own Swiss-standard, NASA-level clean rooms. This integrated approach allows us to offer professional turnarounds and precise movement overhauls that local shops simply can’t match, all while maintaining a secure chain of custody that keeps your most precious watches safe and insured.

They did a beautiful job on the exterior cleaning and polish

Sent my automatic watch to these folks for repair as it was no longer keeping accurate time, they assessed the watch for needed repairs and sent me the estimate which I approved. About three weeks later I received a email stating that my watch had shipped, they provide a tracking

Gordon M.

I feel like I have found a treasure

THANK YOU for restoring my Montana Silversmiths Earrings back to their original condition! You did an awesome job, and, they are as beautiful now as when I purchased them over 25 years ago! I called Montana Silversmiths and spoke with Sheila Green in Customer Service, and gave her your contact

Jennifer Greene

“Searched All Over Russia/Ukraine for the Parts Needed”

This particular work order took over a year to fully complete, with the watch being sent back three times for all the work to be done properly. I do understand that this was harder project given that it’s a vintage Russian movement, but I can’t tell you enough how much