Stem & Crown Replacement

Information about watch stem & crown replacement services

The watch crown is pulled out to set the time on your watch and if the watch has a date or day/date function it is also used to set it as well. The stem is the connection between the crown and the watch movement.

If your crown or crown and stem become detached from your watch, do not try to reattach it yourself. Have a professional watchmaker evaluate your watch. Trying to push the crown and stem back in the watch can cause damage to the movement.

In some cases, the watchmaker may need to replace both the crown and stem at the same time. It depends on the age and condition of the existing crown, an older crown can become seized to the stem and very difficult to remove. When this occurs more often than not the old stem breaks off inside the crown, making the crown replacement required.

It is also important to ensure your watch remains water resistant, and the crown must have the right fit. Watches with higher water resistance levels, for example dive watches, might have a screw down crown. This type of crown provides additional protection. The watchmaker will also check to see if the movement was damaged when the crown and stem became detached. If so, watch it may require a new movement.

Some crowns have special details or are branded, and in most situations, myjewelryrepair.com can source the replacement crown from the manufacturer, however if it is an older watch the exact crown may no longer be available, but do not worry, we can source a generic crown for your watch.

Can a watch be “over wound?”

The phrase “over wound” is a bit of a misnomer. Technically a watch could be over wound to the point of actually breaking the mainspring and other components, however if that were the case, the damage would be catastrophic. In most instances the watch is just old/worn and in need of service. “Overdue” is a better way to think of it.

For more information about our certified watch repair services, please visit: Watch Repair Services.

If you would like to begin placing a repair order for your timepiece, please click on the button below:

Commonly Asked Watch Repair Questions:


How Much Does Watch Repair Cost?
It all depends on what your watch needs. A Battery Replacement by itself is pretty simple. However something like a crystal replacement can get a little complicated depending if it’s cracked, or shattered and glass fragments have damaged the movement. The chart below gives some insight to the most common types of watch repair services.

Watch Repair Pricing

Pricing chart for costs associated with some common watch repair services. Pricing may vary for certain brands, luxury and/or vintage watches.
ServicePrice
Battery Replacement (includes pressure test)$39.99
Leather Band Repair/Replacement$49.99
Crystal Replacement$59.99
Stem & Crown$69.99
Movement Clean & Overhaul - Quartz$129.99
Mechanical Clean & Overhaul - Movement$249.99
See Full: Pricing List

How Does Watch Repair By Mail Work?

You Never Have to Leave Your Home!

Print your shipping label and order slip. Choose your insurance, pack your repair(s). My Jewelry Repair provides step-by-step instructions for safe packaging and travel. All you have to do from there is schedule USPS courier pickup if you don’t want to leave your home, or drop-off (with your nearest USPS location). Tracking included for safe arrival and transparency.

You’ll never have to navigate a baffling mall layout again, looking for a ‘quick’ repair that takes forever. All you have to do is put the watch in the mail and we’ll have it back with a quick turnaround, fully restored, fully functional.

How it Works


What If I Don't Know What Kind Of Watch Repair I Need?

Watches can be complicated and sometimes delicate objects, many of which are one of a kind. Our master watchmakers take utmost care during every step of the repair and restoration process.

Common Watch Situations

Watches generally come to us due to:

  • Watch worn during inappropriate activities
  • Improper use of chronograph functions
  • Exposing watch to magnetic fields
  • Improper watch function settings
  • Winding a watch while wearing it
  • Cross-threading watch crown
  • DIY battery replacement
  • Improper watch storage

Unless you’re a specialist, don’t try this at home. We see a lot of interesting stuff that comes to us from those do-it-yourself folks.

From professional battery replacements to mechanical movement overhauls, we have all of your watch repair needs covered!
Online Watch Repair by Mail


'Where Can I Find Watch Repair Near Me?'

With MyJewelryRepair.com… Anywhere!

When you find your self asking where to go, you’ll be glad to know we can provide services from anywhere in the country! We have locations on both coasts and offer free standard shipping – even from Alaska and Hawaii.

All of our services are available at all times

From New York to Los Angeles, Ohio to Texas, our services are not limited by location. We can serve you anywhere in the United States with Free Standard Shipping. Meaning you can get the highest quality in watch repair without restrictions.


What Does A Watch Repair Warranty Usually Cover?

We Can Take Care of What Your Warranty Won’t

Is your watch beyond its warranty? Send it on over to MyJewelryRepair.com right away for repairs with great turnaround and competitive rates!

Most new watches come with a 2 year warranty as long as you keep the recommended servicing at specific intervals set by the manufacturer. But warranty’s rarely cover unforeseen accidents or negligence…

Out-Of-Warranty Information

Manufacturer Warranties rarely cover:

  • Damage / scratches to watch finish (case, crystal, bracelet, strap or other components)
  • Damage caused by failure to comply with parameters of maintenance schedule
  • Moisture damage (applicable to non-water resistant watches)
  • Damage brought about by misuse, accident, or tampering
  • Damage caused by third party repairs
  • Accidental damage

We do vintage watch restoration, mechanical and automatic movement repair, quartz movement replacement, and much more!


How Long Does Watch Repair Take?

This will depend on the kind of watch repair service you will need. A simple battery replacement can be processed by our Certified Watchmakers under a week. A movement overhaul on the other hand can be very variable, and is subject to availability of parts.

For a more complete breakdown, please visit: Standard Repair Timelines

They did a beautiful job on the exterior cleaning and polish

Sent my automatic watch to these folks for repair as it was no longer keeping accurate time, they assessed the watch for needed repairs and sent me the estimate which I approved. About three weeks later I received a email stating that my watch had shipped, they provide a tracking

Gordon M.

I feel like I have found a treasure

THANK YOU for restoring my Montana Silversmiths Earrings back to their original condition! You did an awesome job, and, they are as beautiful now as when I purchased them over 25 years ago! I called Montana Silversmiths and spoke with Sheila Green in Customer Service, and gave her your contact

Jennifer Greene

“Searched All Over Russia/Ukraine for the Parts Needed”

This particular work order took over a year to fully complete, with the watch being sent back three times for all the work to be done properly. I do understand that this was harder project given that it’s a vintage Russian movement, but I can’t tell you enough how much