Online Shopping Isn’t Always a Breeze
You’ve likely heard horror stories about ordering a product or service online, many of which come in the form of viral GIFs and images — Wish being one of the more popular targets online. Now more than ever, people who make online purchases are able to share their experiences in doing so, which puts more pressure on online services to truly deliver when it comes to the products and offering provided.
The “Too Good/Cheap to Be True” Aspect
One of the most common complaints about online ordering is that many of the products available seem too good or too cheap to be true.
After seeing a product image online, many of us might gain the sort of confidence we might have when we visit a brick-and-mortar retail location and hold the product we are interested in purchasing in-hand. However, online ordering does not provide this sort of purchase security that in-person shopping provides.
What we get in the mail — sometimes several days past when we expect to receive it — might not even remotely resemble what we thought we were buying. This is one of the most common complaints that arise from online ordering — we didn’t get what was pitched and we certainly don’t feel like we got what we paid for.
The Waiting Game
Another negative aspect of online shopping happens to be shipping. Very often, especially when logistics and supply chains run dry, is that we don’t get the product in hand in anything that remotely resembles a timely fashion.
An item we purchase online and spring for rush delivery upon could even show up five to seven days late, and in some cases far worse. Some orders might even take months, or even a year to finally arrive.
Products might be shipped domestically, or they can come from exotic places, like Myanmar or Indonesia. Often, consumers aren’t even aware of where exactly their product they’ve just purchased is manufactured and/or shipped from. Many online shops and eComm stores only make that information available once their customers receive their shipping information.
Another problem with online ordering is that people feel less than safe in making purchases online. Once the purchase is made, it can often be a challenge knowing exactly what we’re getting and/or who we’re getting it from. It can also be difficult to hold a business or service accountable for what they promise their customers in an online capacity. There’s no door you can knock on or a real-life person you can complain to if anything goes wrong.
My Jewelry Repair is the solution to online jewelry repair that holds itself to task when it comes to delivering the sort of service we promise our customers. We have an easy, online, mail-in process that helps save our customers time, money, and headaches.
We receive your jewelry and/or watches, and then we get to work. We have a level of transparency that sites like Wish simply cannot replicate. We rise to any occasion, and our work tends to speak for itself. My Jewelry Repair has locations both on the East and West coast, which makes it simple for us to service our customers all across the country.
Contact My Jewelry Repair today to learn more about who we are and what we do. We’re in the business of providing exactly what we advertise — unlike some of these other online outfits.