MY JEWELRY REPAIR®

Pearl Restringing Services

At My Jewelry Repair, our Master Jewelers offer top-rated pearl restringing services via our online mail-in system. Get expert service nationwide from experienced professionals in our premier facilities!

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The Trusted Mail-In Choice for Jewelry Care

At our elite-level service centers, certified technicians provide authorized servicing using advanced tools and techniques to deliver premium results. Your jewelry piece will be handled with the utmost precision and professionalism.

1 – Place a Request
2 – Send Your Item In
3 – Receive a Quote
4 – We Restore Your Item
5 – Receive Your Restored Item

Professional Services For Your Pearl Jewelry

Our Master Jewelers combine decades of expertise with modern precision tools to handle everything from classic prong settings to rare invisible settings. Whether replacing a diamond or sourcing a rare gemstone, they ensure a perfect match in quality, cut, and color. With their skill, gemstone resetting is performed seamlessly, leaving no trace of the work.

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Sending in Your Pearl Jewelry For Repair

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Whether it’s a natural pearl or a rare ruby, we have a team of specialists in place to properly source every type of gem needed. We understand your gemstones are unique and require specific attention. Our Professional Stone Sourcing team makes sure that all of your gems, even the ones that sometimes go unnoticed, are replaced by stones of the right caliber for your piece.

If you require a different kind of repair or service for your gemstone, feel free to Contact Us.

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Our Custom Setting Lab has been meticulously designed for our Master Craftsmen. It provides an ideal environment to concentrate on perfecting each gemstone setting. This level of dedication and detail is what our premier manufacturing partners expect from us.

Our pristine labs boast state-of-the-art jeweler benches, the finest tools, and high-tech microscopes, all geared toward creating your perfect piece.

Our Master Jewelers begin by preparing all necessary materials, including premium thread or wire, pearl beads, and specialized knotting tools. Each pearl is carefully removed from its original strand, cleaned, inspected, and restrung in its precise order, with secure knots placed between each to protect and preserve the design. Any beads or charms are seamlessly integrated, resulting in a perfectly restored necklace or bracelet.

If you would like to learn more about pearls, take a look at our Ultimate Pearl Guide.

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Multiple Options of Insured Shipping

We offer free standard shipping* and many additional options of insurance plans to keep your precious package safe.
*Partnered Stores/Manufacturers may have their own requirements for shipping and/or insurance specifications.

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Have Pearl Restringing Questions?

How Much Does a Pearl Replacement Cost?
  • The price of a Pearl Replacement varies depending on the price of the new stone(s), as well as the amount of damage, etc.
  • For more information regarding the pricing of our jewelry repair services, feel free to check out our Pricing page.
How Does Pearl Restringing Services Online Work?

You Never Have to Leave Your Home with Our Online Jewelry Repair Process!

  • Create your order.
  • Print your shipping label and order slip.
  • Choose your insurance, pack your repair(s).
  • My Jewelry Repair provides step-by-step instructions for safe packaging and travel. All you have to do from there is schedule USPS courier pickup if you don’t want to leave your home, or drop-off (with your nearest USPS location). Tracking included for safe arrival and transparency.

You’ll never have to navigate a baffling mall layout again, looking for a ‘quick’ repair that takes forever. All you have to do is put the item in the mail and we’ll have your perfected item back to you in no time!

How Long Does a Pearl Replacement Service Typically Take?
  • After your quote is reviewed and approved by you, we start the process of repairing your jewelry immediately. The entire process usually takes 2 weeks, and we often finish ahead of schedule. This will include the repair process itself, followed by a thorough inspection by our Quality Assurance Team to verify that your ring is in flawless condition, and HD photography of everything repaired from your order.

    For select special cases requiring unique parts like Rare Gemstones or Unique Clasps, a slight extension of a few business days might be necessary as we engage our trusted vendors.

  • For more information regarding the timeline of your Pearl Replacement service, please refer to our Standard Timelines page.
You Have Questions, We Have Answers!
  • If you have any questions regarding our Pearl Restringing service, please do not hesitate to Contact Us. We are more than happy to answer any questions or discuss any concerns you may have!

“Searched All Over Russia/Ukraine for the Parts Needed”

This particular work order took over a year to fully complete, with the watch being sent back three times for all the work to be done properly. I do understand that this was harder project given that it’s a vintage Russian movement, but I can’t tell you enough how much

They did a beautiful job on the exterior cleaning and polish

Sent my automatic watch to these folks for repair as it was no longer keeping accurate time, they assessed the watch for needed repairs and sent me the estimate which I approved. About three weeks later I received a email stating that my watch had shipped, they provide a tracking

Gordon M.

I feel like I have found a treasure

THANK YOU for restoring my Montana Silversmiths Earrings back to their original condition! You did an awesome job, and, they are as beautiful now as when I purchased them over 25 years ago! I called Montana Silversmiths and spoke with Sheila Green in Customer Service, and gave her your contact

Jennifer Greene