Premier Automatic Watch Repair Services
At My Jewelry Repair, our skilled Watchmakers offer top-tier service via our online mail-in system. Get expert maintenance nationwide from certified professionals in advanced facilities.
Our Manual Winding Watch Repair Services Include
The Trusted Online Mail-In Process for Watch Servicing
With our manufacturing-level Watch Repair Service Center, we have the expertise to provide Watch Repair Services, with Certified Watchmakers equipped and skilled to handle your timepiece with the premier standard.
How Our Process Works
5 – Receive Your Restored Item
Professional Services For Your Timepiece
Certifications & Associations
Our watch technicians bring world-class training—many of them having honed their skills in the heart of the Swiss watchmaking industry. With rigorous standards and a focus on continuous development, our team is equipped to handle any watch repair or restoration with expert care.
Sending in Your Automatic Watch For Servicing
Professional Services For Automatic Self-Winding Timepieces
Access to Genuine
Brand-Name Parts
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Our Professional Parts Sourcing Team is dedicated to finding accurate and genuine parts for your watch movement. Thanks to our long-standing industry presence, we have direct access to parts from the manufacturer.
If you require a different kind of repair or service for your timepiece, feel free to Contact Us.
State-of-the-Art
Watch Repair Service Center
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Our Watch Repair Service Center was custom-built to meet the highest standards in horology—designed specifically for our Certified Watchmakers to perform precise restorations with unmatched care. From NASA-level ISO 7 and ISO 8 clean rooms to advanced tools and natural lighting, every detail reflects the excellence our premier partners demand.
Trusted by national retailers and luxury brands alike, we deliver manufacturer-level precision in every repair.
What is an Automatic Self-Winding Watch Movement?
Automatic, or “self-winding,” watches are mechanical timepieces powered by the motion of the wearer’s wrist. A weighted rotor transfers energy to the mainspring, eliminating the need for a battery. While they share the same intricate mechanics as manual watches, they may stop if left unworn for long periods, requiring hand-winding or servicing to maintain accuracy. Some also allow manual winding, offering versatility for both daily wearers and those who appreciate the craftsmanship of a self-sustaining timepiece.
The Difference Between Manual and Automatic Mechanical Watches
The key difference between manual and automatic mechanical watches is that automatic watches are self-winding, powered by a rotor that winds the mainspring with the wearer’s wrist movement. This rotor also adds extra weight to the watch. To explore further, check out the Types of Watch Movements.
Vintage or Specialized
Movement Services
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Vintage Watch Movement Services differ from more modern models as finding parts for these watches can be a challenge, but our long history with the industry has given us access to great sources.
If you require a different kind of repair or service for your timepiece or have a specialized type of watch movement, feel free to Contact Us to consult about your timepiece.
Cracked Crystals
Affecting Movements
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In some cases, when a watch crystal is shattered, it is important to check on the watch movement since microscopic glass or sapphire particles can get into the movement causing damage. This can cause the need for watch movement servicing, and potentially replacement of movement parts.
For more information about our watch crystal services, please visit Watch Crystal Replacement Services.
Authorized Watch Services Available for Various Brands
Makes & Models That We Commonly Service Include
And many more to come! Visit our Authorized Services page to learn more about our partnerships.
We offer free standard shipping* and many additional options of insurance plans to keep your precious package safe.
*Partnered Stores/Manufacturers may have their own requirements for shipping and/or insurance specifications.
Have Questions?
How Does Automatic Mechanical Watch Movement Repair Service Work?
The Watch Movement Repair Service depends on the type of watch movement that your watch has. Watches need to be serviced on a regular basis, just like a car would. All you would need to do is send in your living heirloom of a watch and we make sure it gets the proper care, like lubrication and complete disassembling to prevent wear and tear.
How it Works
Print your shipping label and order slip. Choose your insurance, pack your repair(s). My Jewelry Repair provides step-by-step instructions for safe packaging and travel. All you have to do from there is schedule USPS courier pickup if you don’t want to leave your home, or drop-off (with your nearest USPS location). Tracking included for safe arrival and transparency.
How Can I Tell What Type of Watch Movement I Have? Is Mine Kinetic?
There are several giveaways to identify what type of Watch Movement that your watch has. One of the easiest ways is to check the text on the back of the case or on the dial; what you can look for is the caliber number engraved within this text. You can either identify the type of movement by the knowledge of how often you wind your watch, or observing the actual movement of the watch hands. If you find yourself winding your watch on the daily, you most likely have a manual mechanical watch movement.
If you have trouble identifying the type of watch you have and need it serviced, our Certified Watchmakers will be able to do that for you with no problem.
Does My Automatic Mechanical Watch Movement Type Need To Be Serviced?
It is recommended that your watch should be serviced every three to five years, also depending on how long the watch has been with or without the wearer’s wrist. If you hear rattling when you lightly shake it or the timing of the movement is slightly off, these may be signs to get your watch serviced.
Remember, not all watches require repair, but all watches require routine care and maintenance.
How Much Does Automatic Watch Movement Repair Cost?
It all depends on what your watch needs. Repairs such as a crystal replacement can get a little complicated depending if it’s cracked, or shattered and glass fragments have damaged the movement. The chart below gives some insight to the most common types of watch repair services.
Watch Repair Pricing
Pricing chart for costs associated with some common watch repair services. Pricing may vary for certain brands, luxury and/or vintage watches.
| Service | Price |
| Battery Replacement (includes pressure test) | $39.99 |
| Leather Band Repair/Replacement | $49.99 |
| Crystal Replacement | $59.99 |
| Stem & Crown | $69.99 |
| Movement Clean & Overhaul - Quartz | $129.99 |
| Mechanical Clean & Overhaul - Movement | $249.99 |
| See Full: Pricing List | |
What If I Don't Know What Kind Of Watch Repair I Need?
Watches can be complicated and sometimes delicate objects, many of which are one of a kind. Our master watchmakers take utmost care during every step of the repair and restoration process.
Common Watch Situations
Watches generally come to us due to:
- Watch worn during inappropriate activities
- Improper use of chronograph functions
- Exposing watch to magnetic fields
- Improper watch function settings
- Winding a watch while wearing it
- Cross-threading watch crown
- DIY battery replacement
- Improper watch storage
Unless you’re a specialist, don’t try this at home. We see a lot of interesting stuff that comes to us from those do-it-yourself folks.
From professional battery replacements to mechanical movement overhauls, we have all of your watch repair needs covered!
Online Watch Repair by Mail
What Does A Watch Repair Warranty Usually Cover?
We Can Take Care of What Your Warranty Won’t
Is your watch beyond its warranty? Send it on over to My Jewelry Repair right away for repairs with great turnaround and competitive rates!
Most new watches come with a 2-year warranty as long as you keep the recommended servicing at specific intervals set by the manufacturer. But warranty’s rarely cover unforeseen accidents or negligence.
Out-Of-Warranty Information
Manufacturer Warranties rarely cover:
- Damage / scratches to watch finish (case, crystal, bracelet, strap or other components)
- Damage caused by failure to comply with parameters of maintenance schedule
- Moisture damage (applicable to non-water resistant watches)
- Damage brought about by misuse, accident, or tampering
- Damage caused by third party repairs
- Accidental damage
We do vintage watch restoration, mechanical and automatic movement repair, quartz movement replacement, and much more!
How Long Does Watch Movement Repair Take?
Your watch will be put through diagnostic testing as soon as it is received. Once the price for the parts needed to repair your watch is received from the manufacturer, the estimate will be provided to you promptly. This entire prcess takes about 48-72 hours.
After ordering the parts needed from the watch manufacturer, they can typically be on order for 3-4 weeks. As soon as your parts are received, you can expect your watch to be completed within a week.
Following completion of your watch repair order, our Quality Assurance Team monitors it for 72 hours to ensure the timepiece is functioning properly before shipping out to you.
Watch repair times can vary for certain brands, luxury and/or vintage watches, or based on the condition of your timepiece.
For a more complete breakdown, please visit: Standard Repair Timelines
Ready to Service Your Automatic Watch Movement?
“Searched All Over Russia/Ukraine for the Parts Needed”
This particular work order took over a year to fully complete, with the watch being sent back three times for all the work to be done properly. I do understand that this was harder project given that it’s a vintage Russian movement, but I can’t tell you enough how much
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This particular work order took over a year to fully complete, with the watch being sent back three times for all the work to be done properly. I do understand that this was harder project given that it’s a vintage Russian movement, but I can’t tell you enough how much it meant that you searched all over Russia/Ukraine for the parts needed to complete the work. The watch is running absolutely amazing and can’t believe how good it is running. It’s truly a centerpiece to my vintage watch collection and I absolutely love it. Thanks again for all the hard work and time you put into it and that’s what prompted this message. I do believe in acknowledging hard work and this is truly wonderful. Thank you again and keep up the good work.
Read more ““Searched All Over Russia/Ukraine for the Parts Needed””
They did a beautiful job on the exterior cleaning and polish
Sent my automatic watch to these folks for repair as it was no longer keeping accurate time, they assessed the watch for needed repairs and sent me the estimate which I approved. About three weeks later I received a email stating that my watch had shipped, they provide a tracking
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Sent my automatic watch to these folks for repair as it was no longer keeping accurate time, they assessed the watch for needed repairs and sent me the estimate which I approved.
About three weeks later I received a email stating that my watch had shipped, they provide a tracking number that I might keep a track of it, upon receiving the watch I inspected it and have to say that they did a beautiful job on the exterior cleaning and polish plus they replaced the clasp, I can only assume that the work done to the movement is of equal quality and detail this will be born out over time as I see how the accuracy is.
They also provided the pressure test ticket in the return package.
I would recommend this company if you have need of jewelry repair.
Read more “They did a beautiful job on the exterior cleaning and polish”
Gordon M.
I feel like I have found a treasure
THANK YOU for restoring my Montana Silversmiths Earrings back to their original condition! You did an awesome job, and, they are as beautiful now as when I purchased them over 25 years ago! I called Montana Silversmiths and spoke with Sheila Green in Customer Service, and gave her your contact
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THANK YOU for restoring my Montana Silversmiths Earrings back to their original condition! You did an awesome job, and, they are as beautiful now as when I purchased them over 25 years ago! I called Montana Silversmiths and spoke with Sheila Green in Customer Service, and gave her your contact information so that they can now direct their customers directly to you when they need something reconditioned. I feel like I have found a treasure in knowing that you can repair and restore everything from inexpensive pieces to very valuable pieces. You can bet that I will be sending more business your way!
Read more “I feel like I have found a treasure”
Jennifer Greene
