Authorized IWC Watch Repair Services
When your cherished IWC timepiece requires expert care and meticulous repair, entrust it to us, the foremost authority in IWC Schaffhausen watch servicing in the United States.
Our Most Popular Watch Services
Battery Maintenance
Servicing & Upkeep
The Trusted Mail-In Choice for Watch Care
At our elite-level service centers, certified technicians provide authorized servicing using advanced tools and techniques to deliver premium results. Your piece will be handled with the utmost precision and professionalism.
How Our Process Works
5 – Receive Your Restored Item
Professional Services For Your Timepiece
Certifications & Associations
Our watch technicians bring world-class training—many of them having honed their skills in the heart of the Swiss watchmaking industry. With rigorous standards and a focus on continuous development, our team is equipped to handle any watch repair or restoration with expert care.
Sending in Your IWC Timepiece For Servicing
Professional Services For Your IWC Schaffhausen Piece
Access to Genuine
IWC Schaffhausen Parts
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Our Professional Parts Sourcing Team is dedicated to finding accurate and genuine IWC Schaffhausen parts. Thanks to our long-standing industry presence, we have direct access to IWC Schaffhausen parts from the manufacturer.
If you require a different kind of repair or service for your timepiece, feel free to Contact Us.
State-of-the-Art
Watch Repair Service Center
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Our Watch Repair Service Center was custom-built to meet the highest standards in horology—designed specifically for our Certified Watchmakers to perform precise restorations with unmatched care. From NASA-level ISO 7 and ISO 8 clean rooms to advanced tools and natural lighting, every detail reflects the excellence our premier partners demand.
Trusted by national retailers and luxury brands alike, we deliver manufacturer-level precision in every repair.
Tailored Services for IWC Schaffhausen Enthusiasts
Just as IWC has built its legacy on precision engineering and timeless design, we uphold those same standards in every restoration. From vintage icons like the Pallweber pocket watch and the Mark XI to modern classics like the Portofino and Pilot, our certified specialists are equipped to handle each piece with expert care.
Founded in 1868 by American watchmaker Florentine Ariosto Jones, IWC blends Swiss craftsmanship with an American vision for innovation. With us, your IWC timepiece will continue to reflect the mechanical excellence and refined luxury that define the brand.
We offer free standard shipping* and many additional options of insurance plans to keep your precious package safe.
*Partnered Stores/Manufacturers may have their own requirements for shipping and/or insurance specifications.
Ready to Restore Your IWC Schaffhausen?
I feel like I have found a treasure
THANK YOU for restoring my Montana Silversmiths Earrings back to their original condition! You did an awesome job, and, they are as beautiful now as when I purchased them over 25 years ago! I called Montana Silversmiths and spoke with Sheila Green in Customer Service, and gave her your contact
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THANK YOU for restoring my Montana Silversmiths Earrings back to their original condition! You did an awesome job, and, they are as beautiful now as when I purchased them over 25 years ago! I called Montana Silversmiths and spoke with Sheila Green in Customer Service, and gave her your contact information so that they can now direct their customers directly to you when they need something reconditioned. I feel like I have found a treasure in knowing that you can repair and restore everything from inexpensive pieces to very valuable pieces. You can bet that I will be sending more business your way!
Read more “I feel like I have found a treasure”
Jennifer Greene
They did a beautiful job on the exterior cleaning and polish
Sent my automatic watch to these folks for repair as it was no longer keeping accurate time, they assessed the watch for needed repairs and sent me the estimate which I approved. About three weeks later I received a email stating that my watch had shipped, they provide a tracking
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Sent my automatic watch to these folks for repair as it was no longer keeping accurate time, they assessed the watch for needed repairs and sent me the estimate which I approved.
About three weeks later I received a email stating that my watch had shipped, they provide a tracking number that I might keep a track of it, upon receiving the watch I inspected it and have to say that they did a beautiful job on the exterior cleaning and polish plus they replaced the clasp, I can only assume that the work done to the movement is of equal quality and detail this will be born out over time as I see how the accuracy is.
They also provided the pressure test ticket in the return package.
I would recommend this company if you have need of jewelry repair.
Read more “They did a beautiful job on the exterior cleaning and polish”
Gordon M.
“Searched All Over Russia/Ukraine for the Parts Needed”
This particular work order took over a year to fully complete, with the watch being sent back three times for all the work to be done properly. I do understand that this was harder project given that it’s a vintage Russian movement, but I can’t tell you enough how much
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This particular work order took over a year to fully complete, with the watch being sent back three times for all the work to be done properly. I do understand that this was harder project given that it’s a vintage Russian movement, but I can’t tell you enough how much it meant that you searched all over Russia/Ukraine for the parts needed to complete the work. The watch is running absolutely amazing and can’t believe how good it is running. It’s truly a centerpiece to my vintage watch collection and I absolutely love it. Thanks again for all the hard work and time you put into it and that’s what prompted this message. I do believe in acknowledging hard work and this is truly wonderful. Thank you again and keep up the good work.
Read more ““Searched All Over Russia/Ukraine for the Parts Needed””
