MY JEWELRY REPAIR®

IWC Schaffhausen Watch Repair

When your cherished IWC timepiece requires expert care and meticulous repair, entrust it to us, the foremost authority in IWC Schaffhausen watch servicing in the United States.

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The Trusted Mail-In Choice for Watch Care

At our elite-level service centers, certified technicians provide authorized servicing using advanced tools and techniques to deliver premium results. Your piece will be handled with the utmost precision and professionalism.

1 – Place a Request
2 – Send Your Item In
3 – Receive a Quote
4 – We Restore Your Item
5 – Receive Your Restored Item

Professional Services For Your Timepiece

Our watch technicians bring world-class training—many of them having honed their skills in the heart of the Swiss watchmaking industry. With rigorous standards and a focus on continuous development, our team is equipped to handle any watch repair or restoration with expert care.

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Sending in Your IWC Timepiece For Servicing

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Our Professional Parts Sourcing Team is dedicated to finding accurate and genuine IWC Schaffhausen parts. Thanks to our long-standing industry presence, we have direct access to IWC Schaffhausen parts from the manufacturer.

If you require a different kind of repair or service for your timepiece, feel free to Contact Us.

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Our Watch Repair Service Center was custom-built to meet the highest standards in horology—designed specifically for our Certified Watchmakers to perform precise restorations with unmatched care. From NASA-level ISO 7 and ISO 8 clean rooms to advanced tools and natural lighting, every detail reflects the excellence our premier partners demand.

Trusted by national retailers and luxury brands alike, we deliver manufacturer-level precision in every repair.

Just as IWC has built its legacy on precision engineering and timeless design, we uphold those same standards in every restoration. From vintage icons like the Pallweber pocket watch and the Mark XI to modern classics like the Portofino and Pilot, our certified specialists are equipped to handle each piece with expert care.

Founded in 1868 by American watchmaker Florentine Ariosto Jones, IWC blends Swiss craftsmanship with an American vision for innovation. With us, your IWC timepiece will continue to reflect the mechanical excellence and refined luxury that define the brand.

Multiple Options of Insured Shipping

We offer free standard shipping* and many additional options of insurance plans to keep your precious package safe.
*Partnered Stores/Manufacturers may have their own requirements for shipping and/or insurance specifications.

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I feel like I have found a treasure

THANK YOU for restoring my Montana Silversmiths Earrings back to their original condition! You did an awesome job, and, they are as beautiful now as when I purchased them over 25 years ago! I called Montana Silversmiths and spoke with Sheila Green in Customer Service, and gave her your contact

Jennifer Greene

They did a beautiful job on the exterior cleaning and polish

Sent my automatic watch to these folks for repair as it was no longer keeping accurate time, they assessed the watch for needed repairs and sent me the estimate which I approved. About three weeks later I received a email stating that my watch had shipped, they provide a tracking

Gordon M.

“Searched All Over Russia/Ukraine for the Parts Needed”

This particular work order took over a year to fully complete, with the watch being sent back three times for all the work to be done properly. I do understand that this was harder project given that it’s a vintage Russian movement, but I can’t tell you enough how much