Citizen Watch Servicing
When your Citizen needs quality care and repair, we are here to provide it.
Multiple Options of Insured Shipping
We offer free standard shipping* and many additional options of insurance plans to keep your precious package extra safe.
*Partnered Stores/Manufacturers may have their own requirements for shipping and/or insurance specifications.
An Easy, Online Mail-In Process for Citizen Watch Repair
Since its founding in Japan in 1918, Citizen Watch Company has become a leader in watch innovation, introducing milestones like the Parashock (1956), the automatic Citizen Jet (1960s), the solar-powered Crystron Solar Cell (1976), and Eco-Drive technology (1990s). With its acquisition of Bulova in 2008, Citizen broadened its international presence. The brand continues to merge cutting-edge technology with eco-conscious design practices.
With locations on the east and west coast, My Jewelry Repair is the first online, mail-in Citizen watch repair service on a national scale. From minor upkeep to complete overhauls, we’ve got you covered.
How It Works
Place a Request
Send Your Item In
Receive a Quote
We Restore Your Item
Receive Your Restored Item
Modern or Vintage, We Can Fix Your Citizen Timepiece
Do you have an iconic Citizen watch, like an Eco-Drive Promaster or Professional Diver? We have the expertise to provide certified vintage Citizen watches, with specialists equipped and skilled to handle watches made with such precision.
For more information about restoring classic models, please visit Vintage Watch Restoration Services.
Example of our Citizen Watch Repair Services
Why Choose My Jewelry Repair for Citizen Watch Repair?
Your local shop might already be using us for Citizen watch repair. My Jewelry Repair performs over 500,000 repairs annually, and our numbers grow every year. Restoring memories is our motto and we have built our business around making that happen.
Access to Genuine Citizen Parts
We have a Professional Parts Sourcing Team in place with the sole purpose of finding accurate and Genuine parts. Because of our long history within the industry, we have been given access to Victorinox parts straight from the manufacturer.
No Stranger to Switzerland
My Jewelry Repair sends its certified watch technicians overseas for training in Switzerland for WOSTEP (Watchmakers of Switzerland Training and Educational Program) certification. Outside of just the Swiss certifications, we constantly recruit and further train our watchmakers so they remain ready for anything.
Our team of Experienced Watchmakers have many Certifications, including:
- WOSTEP
- CW21
- SAWTA
- SWATCH Group
Among others, and more still to come! (Learn More)
Your Citizen Will Be Restored In Elite Environments
Our state-of-the-art service center showcases features that only the best in the watch repair business have access to:
- NASA Level Clean Rooms
- Latest Equipment in the Watch Repair Industry
- Optimal Protection & Security
- Extensive Natural Light
- And more!
Each of these elements is essential in order to process the service up to the manufacturer’s specifications of care.