When your timepiece requires maintenance, servicing, or basic upkeep, our standards for these processes include replacing watch gaskets, conducting pressurization tests, and performing diagnostic monitoring.
The Trusted Online Mail-In Process for Watch Crystal Replacement Services
With our manufacturing-level Watch Repair Service Center, we have the expertise to provide Watch Gasket Replacement Services, with Certified Watchmakers equipped and skilled to handle your timepiece with the premier standard.
How Our Process Works
1 – Place a Request
2 – Send Your Item In
3 – Receive a Quote
4 – We Restore Your Item
5 – Receive Your Restored Item
Professional Services For Your Timepiece
Experience our renowned watch crystal replacement services, skillfully performed our Certified Watchmakers to meet the best standards that any timepiece require.
Restore Your Watch’s Crystal
At My Jewelry Repair, we have an expansive inventory of crystals, a strong partnership with watch manufacturers, and sources for crystals that are unusual or hard to find.
If your watch crystal needs to be replaced, we have the Certified Watchmakers, who have over 25 years of experience, to ensure your timepiece is in good hands. Our team of Master Technicians is dedicated to bringing timepieces back to their former glory with their many certifications, including:
Cracked Your Watch’s Crystal? You May Need Watch Movement Servicing
In some cases, when a watch crystal is shattered, it is important to check on the watch movement since microscopic glass or sapphire particles can get into the movement causing damage. This can cause the need for watch movement servicing, and potentially replacement of movement parts.
We offer free standard shipping* and many additional options of insurance plans to keep your precious package safe. *Partnered Stores/Manufacturers may have their own requirements for shipping and/or insurance specifications.
Different Types of Watch Crystals
There are 3 main materials used for watch crystals: acrylic, mineral glass, and sapphire/synthetic sapphire.
Acrylic
Acrylic Crystals are:
The most affordable and the softest material used for watch crystals
Shatter resistant, but they do scratch easily or even crack with a hard impact
Usually able to be buffed out for shallow scratches since it is a softer material
Can be molded into different and unique shapes unlike other crystal materials
Mineral Glass
Mineral Glass Crystals are:
Harder than acrylic crystals
Not able to scratch quite as easily, but can shatter with a hard impact
The most commonly used material for watch crystals today
The most popular crystal choice by manufacturers
Synthetic Sapphire
Synthetic Sapphire Crystals are:
The hardest material used for watch crystals and often labeled as scratch resistant
The most expensive
Is lab grown, but has the same chemical composition as natural sapphire
Sapphire is the second hardest element, with diamond being the hardest.
Synthetic Sapphire crystals can chip or even shatter with a hard impact. Many luxury watch manufacturers use sapphire crystals.
Finding parts for these watches can be a challenge, but our long history with the industry has given us access to great sources.
Our professional parts sourcing team puts every effort into finding the correct and genuine parts for your timepiece. If the parts are no longer available, our certified watchmakers can manufacture some parts if needed.
Watch Repair Service Center
Our state-of-the-art Watch Repair Service Center, unmatched in North America, was custom-built to Swiss standards featuring NASA-level clean rooms, extensive natural lighting, and the latest equipment.
Designed specifically for watchmaking, our center ensures every repair meets the manufacturer’s specifications with only the highest quality elements.
The blend of our Certified Watchmakers’ expertise, the precision tools at their disposal, and years of experience empower us to deliver the highest quality watch repair servicing right to your doorstep!
Have Questions?
How Much Does Watch Repair Cost?
It all depends on what your watch needs. A Battery Replacement by itself is pretty simple. However something like a crystal replacement can get a little complicated depending if it’s cracked, or shattered and glass fragments have damaged the movement. The chart below gives some insight to the most common types of watch repair services.
Watch Repair Pricing
Pricing chart for costs associated with some common watch repair services. Pricing may vary for certain brands, luxury and/or vintage watches.
Print your shipping label and order slip. Choose your insurance, pack your repair(s). My Jewelry Repair provides step-by-step instructions for safe packaging and travel. All you have to do from there is schedule USPS courier pickup if you don’t want to leave your home, or drop-off (with your nearest USPS location). Tracking included for safe arrival and transparency.
You’ll never have to navigate a baffling mall layout again, looking for a ‘quick’ repair that takes forever. All you have to do is put the watch in the mail and we’ll have it back with a quick turnaround, fully restored, fully functional.
What If I Don't Know What Kind Of Watch Repair I Need?
Watches can be complicated and sometimes delicate objects, many of which are one of a kind. Our master watchmakers take utmost care during every step of the repair and restoration process.
Common Watch Situations
Watches generally come to us due to:
Watch worn during inappropriate activities
Improper use of chronograph functions
Exposing watch to magnetic fields
Improper watch function settings
Winding a watch while wearing it
Cross-threading watch crown
DIY battery replacement
Improper watch storage
Unless you’re a specialist, don’t try this at home. We see a lot of interesting stuff that comes to us from those do-it-yourself folks.
From professional battery replacements to mechanical movement overhauls, we have all of your watch repair needs covered! Online Watch Repairby Mail
How Do I Get Watch Crystal Replacement Near Me?
With My Jewelry Repair… From anywhere in the United States!
When you find your self asking where to go, you’ll be glad to know we can provide services from anywhere in the country! We have locations on both coasts and offer free standard shipping – even from Alaska and Hawaii.
From New York to Los Angeles, Ohio to Texas, our services are not limited by location. We can serve you anywhere in the United States with Free Standard Shipping. Meaning you can get the highest quality in watch repair without restrictions.
What Does A Watch Repair Warranty Usually Cover?
We Can Take Care of What Your Warranty Won’t
Is your watch beyond its warranty? Send it on over to MyJewelryRepair.com right away for repairs with great turnaround and competitive rates!
Most new watches come with a 2 year warranty as long as you keep the recommended servicing at specific intervals set by the manufacturer. But warranty’s rarely cover unforeseen accidents or negligence…
Out-Of-Warranty Information
Manufacturer Warranties rarely cover:
Damage / scratches to watch finish (case, crystal, bracelet, strap or other components)
Damage caused by failure to comply with parameters of maintenance schedule
Moisture damage (applicable to non-water resistant watches)
Damage brought about by misuse, accident, or tampering
Damage caused by third party repairs
Accidental damage
We do vintage watch restoration, mechanical and automatic movement repair, quartz movement replacement, and much more!
How Long Does Watch Repair Take?
This will depend on the kind of watch repair service you will need. A simple battery replacement can be processed by our Certified Watchmakers under a week. A movement overhaul on the other hand can be very variable, and is subject to availability of parts.
“Searched All Over Russia/Ukraine for the Parts Needed”
This particular work order took over a year to fully complete, with the watch being sent back three times for all the work to be done properly. I do understand that this was harder project given that it’s a vintage Russian movement, but I can’t tell you enough how much
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This particular work order took over a year to fully complete, with the watch being sent back three times for all the work to be done properly. I do understand that this was harder project given that it’s a vintage Russian movement, but I can’t tell you enough how much it meant that you searched all over Russia/Ukraine for the parts needed to complete the work. The watch is running absolutely amazing and can’t believe how good it is running. It’s truly a centerpiece to my vintage watch collection and I absolutely love it. Thanks again for all the hard work and time you put into it and that’s what prompted this message. I do believe in acknowledging hard work and this is truly wonderful. Thank you again and keep up the good work.
They did a beautiful job on the exterior cleaning and polish
Sent my automatic watch to these folks for repair as it was no longer keeping accurate time, they assessed the watch for needed repairs and sent me the estimate which I approved. About three weeks later I received a email stating that my watch had shipped, they provide a tracking
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Sent my automatic watch to these folks for repair as it was no longer keeping accurate time, they assessed the watch for needed repairs and sent me the estimate which I approved.
About three weeks later I received a email stating that my watch had shipped, they provide a tracking number that I might keep a track of it, upon receiving the watch I inspected it and have to say that they did a beautiful job on the exterior cleaning and polish plus they replaced the clasp, I can only assume that the work done to the movement is of equal quality and detail this will be born out over time as I see how the accuracy is.
They also provided the pressure test ticket in the return package.
I would recommend this company if you have need of jewelry repair.
THANK YOU for restoring my Montana Silversmiths Earrings back to their original condition! You did an awesome job, and, they are as beautiful now as when I purchased them over 25 years ago! I called Montana Silversmiths and spoke with Sheila Green in Customer Service, and gave her your contact
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THANK YOU for restoring my Montana Silversmiths Earrings back to their original condition! You did an awesome job, and, they are as beautiful now as when I purchased them over 25 years ago! I called Montana Silversmiths and spoke with Sheila Green in Customer Service, and gave her your contact information so that they can now direct their customers directly to you when they need something reconditioned. I feel like I have found a treasure in knowing that you can repair and restore everything from inexpensive pieces to very valuable pieces. You can bet that I will be sending more business your way!